Great Buying Experience
Great Buying Experience. Looking forward to using the grill. Can't wait.
By Tag E.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
522 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Schwank Grills are revolutionary portable infrared grills, Made in the USA, that deliver premium steakhouse quality taste in any outdoor area. The secret lies in the innovative infrared technology, used only by the world's best steakhouses, that heat from above at extremely hot temperatures up to 1500°F.
Schwank Grills (schwankgrills.com) has 522 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
522 approved reviews, newest moderated first
Great Buying Experience. Looking forward to using the grill. Can't wait.
By Tag E.
I had a small mishap during delivery with my Schwank Grill, but it was completely related to transportation and not Schwank themselves. Honestly, the way everything was handled afterward made the experience even better than expected. The entire process with Schwank was extremely smooth, and my rep Faizan was absolutely amazing to work with. He was responsive, knowledgeable, professional, and genuinely cared about making sure everything was taken care of quickly and correctly. He stayed on top of every detail and made what could’ve been a stressful situation incredibly easy. The grill itself is phenomenal, and the customer service matched the quality of the product. That’s rare these days. You can really tell Schwank stands behind their customers and their brand. I truly can’t recommend Schwank Grills enough, and a huge thank you again to Faizan for going above and beyond throughout the entire process.
By Jason C.
I had grate customer service very polite and understanding. How ever for the discounts I wasn't able to stack my signup discount and my military discount together. That is why I gave it a 4 star.
By David
Parts in stock
By Christopher
Very helpful.
By JG
Easy to order and delivery was fast! The steak is amazing!
By BG
Really great experience. I have a two panels that were damaged and need replacing which is why I am only giving 4 stars. Also, the assembly was time consuming, but not impossible. I can imagine for some, it be difficult.
By Rob V.
My husband and I were looking for a grill that would heat up to 1500 f. We came across your site on google. We just grilled some T-Bone steaks on it and OMG, it is the absolute best grill yet! It’s like going out to eat at a high dollar steakhouse without leaving home. I just went to your site and purchased the cover and grill table for our grill to take extra care of it.
By Elaine W.