Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
177 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Savvy is a direct booking marketplace with over 150,000 professionally managed vacation rentals across the U.S., Canada, and Mexico. From beachfront homes to cozy mountain cabins, you get the same home and the same host for an average of $500 less per booking compared to other platforms. No markup, ever.Reviews on Trustpilot reflect the Savvy booking experience: ease of use, savings, pricing transparency, and customer support for travelers and property managers. Questions or feedback about a specific property are best directed to your host.Led by Eric Goldreyer and a team of hospitality and travel industry veterans, Savvy is built for travelers who want to spend more on the trip and less on the platform, and for property managers who value direct guest relationships and the freedom to deliver exceptional hospitality on their own terms.
Savvy.com (savvy.com) has 177 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
177 approved reviews, newest moderated first
very easy to find what we were looking for
By Jennifer N.
Response from Savvy.com· Apr 23, 2026
We're so glad to hear that! Thanks for choosing Savvy - we’re happy you found exactly what you were looking for and look forward to helping you again in the future.
So reasonable venue
By Bora K.
Response from Savvy.com· Jan 14, 2026
Thank you for booking with Savvy! Enjoy your stay!
Super service
By Hiran K.
Response from Savvy.com· Jan 14, 2026
Thank you for booking with Savvy!
**Update: Saavy reached out to explain the $50 new account sign-up is processed as a credit and indicated they will reach out to ensure it is applied** I was supposed to get a $50 new account sign up discount that did not get applied to my first purchase. :-(
By Laura Lynn Leep R.
Response from Savvy.com· Dec 9, 2025
Thank you so much for the feedback and we’re sorry for any confusion around the $50 credit. This offer is processed as a $50 rebate after you complete your booking. We’ll reach out to assist you with the rebate process. Thank you again and thanks for booking with Savvy!
People may think Savvy is too good to be true. I thought the same and have been very happy to have partnered with them. They are everything they advertise! A great partner!!!
By Vitamin Sea P.
Response from Savvy.com· Dec 9, 2025
Thank you so much for the great feedback! We’re excited about partnering with you and can’t wait to shake up how travelers book.
Saved money, simple to book.
By Lalo A.
Response from Savvy.com· Dec 1, 2025
Thank you for the feedback and we're happy to hear that you saved money by booking with Savvy! Enjoy your stay!
It was easy to make reservations
By Sandra C.
Response from Savvy.com· Nov 28, 2025
Thank you for booking with Savvy!
Stay away, I can never trust a company that asks me for my routing and account number for a rebate for using them!! Then after weeks finally agree to pay me pay check, and now says they won't, Not a trust worthy company in my opinion. This is a responce from Savvy before backing out again. Probably just wanted the thanksgiving business before I posted. Hi Cheryl, Thank you for reaching out! I’ve passed your message along to our support team, who is working to complete your request and issue a check as soon as possible. Please allow them some time to respond. Please also note that check reimbursements are not something we normally offer, but we’re making an exception in your case, so we truly appreciate your patience. As mentioned previously, the fastest way to receive your optional rebate is through our secure payment processor, Stripe. However, since you prefer a check, we’re happy to accommodate, just keep in mind that a mailed reimbursement may take up to two weeks to arrive. Thank you again, and please feel free to reach out to support if you have any additional questions.
By Ronald C.
Response from Savvy.com· Nov 25, 2025
Updated: 03/23/2026 Hi Cheryl - We’re sorry! We made a mistake… We thought everyone would be so excited that in addition to saving them hundreds on a vacation rental, we were giving them an additional $50 rebate that we totally failed to consider possible frustrations with “how” the rebate was processed. While we assure you it was secure, we totally see how it could seem awkward. Our apologies. Based on your feedback however and frustration that we caused to you, we’ve made improvements to our rebate redemption process to make it faster and more streamlined for travelers and now also offer payout via: Venmo, PayPal, and the Cash App, all of which allow for instant reimbursement without the need for traditional bank transfers or banking information. We’re always working to improve and appreciate the opportunity to learn from your experience. If you have any additional questions or would like to revisit your request, we’d still like to make sure you get your rebate. Our team is here to help at [email protected]. ----------------------------------- Original: 11/25/2025 Thank you for the feedback and we’re truly sorry for the frustration. We want to clarify that our rebate program has one payout method, secure direct deposit through Stripe, the same trusted payment platform used by many major companies. This process keeps your information encrypted and is the only method our system is approved to use. We explained this several times and fully respected your decision not to proceed. Because a mailed check isn’t something we’re able to offer, we weren’t able to complete the rebate under different terms. We appreciate you giving us the opportunity to assist, even though we couldn’t fulfill the rebate in a way that felt comfortable for you. Thank you again and should you have additional questions or concerns, reach out to us at [email protected] - we're here to help!
