Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
191 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SaphiRose is a brand that manufactures and distributes rain gear, raincoats, rain jackets, rain ponchos.SaphiRose explores outdoor fashion with both pragmatical and stylish design philosophy. Windproof and waterproof are the indispensable parts of our products as rain and wind are the basic elements of nature.We make simple and chic ponchos, coats, jackets.Enjoy the kisses of nature!
SaphiRose (saphirose.com) has 191 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
191 approved reviews, newest moderated first
Absolutely love my new rain poncho from SaphiRose! I tried it on and love the strings for your fingers so it stays on. Can’t wait to ride my horse in this! Perfect because it folds down and I can store in my saddle bag for those last minute monsoon storms. I think the hood is big enough my helmet will fit under it too!
By Katherine S.
I haven't worn it yet. Going on a trip in October and I ordered it for that. It's beautiful!
By Karen P.
Response from SaphiRose· Sep 4, 2023
Dear Karen, Thank you for taking the time to share your feedback! We hope it meets your expectations when you wear it on your journey! If you have any further questions or need assistance, please feel free to reach out to us. We're here to ensure your satisfaction.
Love the rain poncho it is very well made. I appreciate that delivery was swift.
By Carole B.
Really nice rain coats
By Maureen K.
For being a company I’ve never heard of. I was very impressed with the quickness of the item shipped to speediness of the shipping itself and the product you carry is less expensive than others that are well known sites. Thank you I may I wish you the best and I hope to order from you again amazing job.
By Robert Q.
Color is perfect. Size is great meaning it will be great even with warmer clothes on, or bulkier than usual. It will be perfect for my trip to Ireland!
By Janell D.
Product better than expected ,versatile . Fast shipping !!
By Terry , Tucson A.
The raincoat was too big and I emailed them but have not received a reply
By Linda F.
Response from SaphiRose· Aug 14, 2023
Dear Linda, We apologize for the inconvenience you've experienced with the oversized raincoat. We want to assure you that we did respond to your email on the very same day you contacted us, which was August 9th. We kindly suggest checking your spam or junk folder as emails can occasionally get misclassified. Additionally, we attempted to reach out to you via phone to address the matter more directly. Please keep an eye out for incoming calls, as we strive to address this matter promptly. Once again, We apologize for any frustration this situation has caused and appreciate your patience as we work towards a resolution.
