Sansi LightingReviews of sansiled.com

They work as they should and don’t overheat like ordinary grow lights. I purchased some more after this.

The 40W 4-Head Adjustable Tripod Stand Grow Light is working well for starting my tomatoes indoors. And it's easy to set up and easy to adjust positions of the light heads as the tomatoes grow.

Items ordered were very well packaged. The LED grow lights are far better than expected. Wires that are used to hang them are easily adjustable. Remote and light settings are easy to use too. A+.

Ho acquistato direttamente dal sito ufficiale una lampada per fare un regalo importante. Ricevuta mail di conferma l'11/02/2026. Il tracking non si è mai aggiornato, è passato più di un mese e mezzo e non ho ricevuto nulla. Il servizio clienti ha inizialmente dato un riscontro sommario e successivamente non hanno più risposto né a mail, né a messaggi!!!! Avrei dovuto regalarla il giorno 09/03/2026, ci sarebbe stato tutto il tempo per la spedizione, invece ad oggi mi ritrovo ancora con NULLA!!!!! E loro latitano. Assolutamente non comprerò mai più.

I had been a big fan of Sansi products for a number of years with various grow light products, but my recent experience has really put me off them. Last July I received two of the SANSI LED Grow Light Full Spectrum 30W Hydroponic Indoor Plants Growing Lamps that I had purchased from Sansi LED EU Official on ebay. I started using these in October/November to get my plants through the winter. By mid March, one of the lights had started to flash quite aggressively and died a few days later. I have read up on common issues, such as these lights being paired with dimmer switches or placed in locations with poor ventilation that enable them to overheat rapidly. None of these were the case with mine. As my product was under a 2 year warranty, I contacted the supplier to ask for a replacement and was advised that I could have the replacement, but would have to pay £8 for shipping: 50% of the original cost of the item including shipping. Apparently their policy states that after 6 months, the item will be replaced but postage is at the buyer's cost. I have asked numerous times where I can find this policy, as it is mentioned nowhere on the product listing on ebay that I purchased these items from. Each time my question is ignored. I also pointed out repeatedly that this goes against UK and EU consumer laws, but again was ignored. As I was getting anxious about having a replacement item for the light that was no longer functioning, I reluctantly agreed to pay for postage to have the item replaced. It arrived quickly, which I appreciated. However, on the day that the replacement item arrived, the other light that I had purchased last year also started flashing and is rapidly dying. For a product that the manufacturer claims only fails 1 out of 1000 times, 2 out of 2 products failing is pretty bad odds. Those products failing within a week of each other points to some pretty evident design or manufacturing issues. This item is clearly incredibly cheap to produce due to its poor quality, which I imagine is why Sansi will so readily replace it but refuses to cover the cost of actually getting the replacement to the customer - that cost is too high for them, especially when they know how many items they need to replace. Dealing with customer service is painfully slow as there's no one operating on UK or EU time, so you get one response per day unless you're up at 4am. They also seem to be quite intent on being as uncooperative as possible. For example, I asked for an email address to send video footage of the lights to seeing as ebay chat only allows photos. Rather than just providing me with the email address, I was sent a photo of it. I really struggle to understand what the intended outcome of behaviour like this is

I've had two failed bulbs within two years, with them being on only semi-regularly during winter for about 4 hours a day. For LED lighting that is absolutely shocking quality. And then they want you to pay $5 for shopping a new bulb out as well. Ridiculous.

I placed an order for a SANSI 125W Tall Standing Grow Light on February 16, paying $160 for the product. Instead of the lamp, I received a $25 light bulb. The tracking number provided showed the package as “delivered,” and the website marked the grow light itself as delivered under that same tracking code. When I contacted customer support, I was told that the bulb was a complimentary gift and that the actual lamp would be shipped separately. However, this was never clearly communicated at the time of purchase, and no separate tracking number was initially provided. The order status continued to show the grow light as delivered, which is inaccurate and misleading. Only after repeated follow-ups did they state that the lamp would be shipped on March 9 — several weeks after the original purchase date. At this point, there is no guarantee that the product will actually be shipped on that date. Given the previous inconsistencies, this additional delay appears to be an attempt to buy time and avoid issuing a refund rather than providing a clear and reliable solution. I have paid in full and still do not have the product I ordered. Communication has been slow and unclear, and I have had to repeatedly request basic information. Based on this experience, I do not recommend purchasing from this site. The lack of transparency, inconsistent tracking information, and overall handling of the situation reflect poor professionalism. Buyers should proceed with caution.

Great lights for carnivorous plants. Mine are doing wonderfully.