Island Vacations of Sanibel & CaptivaReviews of sanibelislandvacations.com

Our family has booked through Island Vacations multiple times. We have never been disappointed with the care and assistance they have given us. Their staff is the best I have dealt with by far. You will not be disappointed in renting through them.

I had a great time with my two adult daughters and sister on this well needed vacation. The condo was spacious and stocked with everything we needed. The community was quiet. We enjoyed the beach and pool which were just a short walk away from the condo. The bikes, beach chairs, umbrella and wagon were a plus for our days at the beach. We would stay at this condo again.

My sisters and I have spent several visits to Pointe Santo D24 over the years, but this is the first year with the new management. It was a little less convenient to have to stop by the rental office to pick up our keycode, as compared to exchanging that information electronically with the previous management company.

Condo could use some minor updating.View was the best. The upper end unit is bright and cheery as u get window light on 3 sides. View is the best. These units are so very close to the beach, i.e.best of the condos we've seen.

The experience was very good. Easy check in and out. The condo was clean and comfortable.

Tried to give feedback to share with owner of the unit and immediately got excuses/reasons why things hadn’t been done. Customers don’t care about excuses/reasons. Representative didn’t seem to welcome the feedback, so I gave up and left. I received the following reply from Sanibel Island Vacations: “ While we appreciate you trying to let future guests know about your experience, we ask that you share the full story as to not confuse others. Our team received your request for assistance on May 9th and sent one of our team members over to help you work the TV in the back bedroom within an hour of being notified you were having difficulty. Had you shared your other concerns while with us, we would have gladly worked to resolve them during your stay. We did share your comments on other items with the owner and they are working to bring the unit up to par. We hope you will visit us again in the future! Please let us know if we can help you.” My comments were not made to “future guests” but to Sanibel Island Vacations staff with no other customers in the office. My intent was not to complain but to provide feedback so the unit owner would understand how renters might feel about things in the unit that either might provide a safety hazard or might contribute to additional wear and tear on the unit. As an owner of rental home properties (not vacation rentals), I feel like I have some knowledge about things that renters encounter. As Sanibel Island Vacations requested, here’s the full story so as not to confuse others. The refrigerator door may have a broken closing cam because every time you open the door it whacks into the counter top, the plywood in the sleeper sofa makes it practically impossible to open the sleeper and the cracked tile/uneven tile throughout the unit poses a tripping hazard. I was on vacation and didn’t want to plan my time around repair or service people in the unit. For me, the TV problem was an immediate issue and Sanibel Island Vacations responded appropriately. The issues I tried to share with the staff, as I was checking out, seemed to be longer-term solutions that the owner could be made aware of. I was in the unit during ‘low season’ so the owner may consider repairing before next ‘snowbird’ season starts.

Staff extremely friendly even willing to go beyond expectations.

The condo was beautiful and very clean. Reserving and communication was great. We had a great time in Sanibel.