Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
190 reviews
Sand Art HomeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sand Art is a premier online destination for exquisite home decor and relaxation products that surprise and delight your guests. Since 1970, we have been crafting unique Sand Arts, starting our journey by selling in brick-and-mortar stores before expanding to the online marketplace. Our curated collection features stylish and distinctive pieces designed to transform any space into a haven of elegance and tranquility. We are committed to quality, craftsmanship, and customer satisfaction, providing a seamless shopping experience and exceptional service. Discover the perfect pieces to elevate your home.
Sand Art Home (sandarthome.com) has 190 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
190 approved reviews, newest moderated first
So easy to use!
By Elizabeth N.
Response from Sand Art Home· Jan 15, 2025
Hi Elizabeth, Thank you so much for your kind words! We’re delighted to hear that you found our Sand Art so easy to use. Our goal is to create products that bring beauty and relaxation to your space without any hassle, and it’s wonderful to know we’ve succeeded for you. If you ever have any questions or need assistance, we’re here to help. Thank you again for your support! 🥰️
Wanting to support a small business and get a quality product for a gift, Sand Art at Home was chosen. More money was spent in order to achieve these goals versus purchasing the sand art I found locally and online. Minus 1 star: The actual round sand art piece is a rubber rimmed frame. The bottom, unfortunately, is a molded plastic. The website is misleading and not transparent. There is not any information on what materials are being used to make the product (states, "made with premium materials"). We try to minimize our plastic consumption. If I had known the item would be made with 100% plastic then I would not of purchased it. For the premium price I was expecting the item to be made with glass, metal, wood, etc. Minus 2 stars: The item also does not note where the item is shipped from or where the company is located. The item took longer than expected to arrive and the tracking was very nondescript(i.e. leaving warehouse, arriving at airport, cleared customs with no indication of location). It was a shock to see that the item was making its way through customs. Customs where? Airport where? No clue. The tracking had zero information other than that. If I had known that the item was coming from another country I would not of ordered it in order to have a timely delivery. Diving into the company I cannot come up with any location other than another review saying they made a return to Spain. The items were packaged in a plastic envelope(I can see how the larger items would get damaged) and the two boxes were taped together. TAPED. Ripping the tape off destroys the boxes that were supposed to be gifted. All together not the best experience from a retailer. Disappointing considering the actual sand portion is beautiful. If I had taken some time to think and research more then I would not of purchased from this retailer.
By Laura L.
Response from Sand Art Home· Jan 15, 2025
Hi Laura, Thank you for sharing your thoughts and feedback. We sincerely apologize for the aspects of your experience that did not meet your expectations, and we truly value your honesty as it helps us improve. Regarding the materials, we do indicate that our original Sand Art pieces are made with high-quality plastic to ensure durability and functionality. However, we also offer a premium wood-framed option, which may have been more aligned with your preferences. We’ll take your feedback into account to make our materials more explicitly stated on the product pages. On the shipping process, we regret that the tracking information was not clear. While it is designed to show real-time updates, it appears the information may not have been updated accurately. We encourage our customers to contact us with any concerns, and we are always happy to assist in providing clarity about an order’s location. Your feedback will be used to work on improving our tracking process. We understand that the packaging caused disappointment as well, and we will review how we can improve the presentation and sturdiness of our gift-ready boxes in transit. Despite these challenges, we hope that you enjoy the beauty of your Sand Art piece. Thank you again for supporting a small business like ours—we take your feedback to heart and will use it to make positive changes.
I don’t know how to put into words how I feel about this company. They bent over backwards to get my order done and sent to Germany in a matter of days!!! My problem, their products are beautiful (I have 3 in my home/office) so me trying to decide drove me crazy. But with Emma’s help and advice and patience, I am sure he will love it! Thank you all at Sand Art Home🥰🥰🌲🎅🌲
By Lee D.
Response from Sand Art Home· Dec 26, 2024
Hi Lee Ann! Wow—your words truly warmed our hearts! Thank you so much for sharing your experience with us. It means the world to know that our team, especially Emma, could assist you in choosing the perfect piece and ensuring it reached Germany in time. We’re thrilled to hear that you love our products and have made them a part of your home and office. Knowing that you trust us for such special moments is the greatest compliment we could receive. We’re confident he will love the gift as much as you do! From all of us at Sand Art Home, thank you for your support and kind words. We’re here whenever you need us, and we wish you the happiest holiday season! 🥰🎄🎅
Quick response and delivery and a beautiful product
By Nicole B.
Response from Sand Art Home· Dec 26, 2024
Hi Nicole! Thank you for your lovely feedback! We’re so glad to hear that you had a quick and seamless experience with our service, and that you’re enjoying the beauty of your Sand Art piece. Your satisfaction means everything to us, and we’re here if you ever need assistance or have any questions. Thank you again for choosing Sand Art Home—we truly appreciate your support! 🥰
They are beautiful and relaxing. Ordering was easy and delivered fast. Thanks!
By Tina J.
Response from Sand Art Home· Dec 26, 2024
Hi Tina! Thank you so much for your kind words! We’re thrilled to hear that you found the Sand Art beautiful and relaxing, and that your ordering experience was smooth and delivery was quick. Your satisfaction means the world to us, and we’re so happy to have met your expectations. If you ever need assistance or have any questions, don’t hesitate to reach out—we’re here for you. Thank you again for choosing Sand Art Home! 🥰
I bought this sand art for him as an anniversary present. He was excited about it and loved it.
By Sharron T.
Response from Sand Art Home· Dec 26, 2024
Hi Sharron! Thank you for sharing such a thoughtful note! We’re delighted to hear that the Sand Art made a perfect anniversary present and that he loved it. It’s always special to be part of such meaningful moments, and we’re so grateful you chose our product for this occasion. If you ever need assistance or have any questions, we’re here to help. Thank you again for your support, and we wish you many more happy anniversaries ahead! 🥰
This company and ALL their products are amazing. I especially have to comment on their Customer Support Center which is superior! I have ordered several items for myself and gifts and are always impressed with the experience from ordering to delivery. Order from them and you won't be disappointed. 🥰
By Sandi
Response from Sand Art Home· Dec 26, 2024
Hi Sandi! Wow—thank you so much for your wonderful feedback! We’re absolutely thrilled to hear that you’ve had such a great experience with our products and our Customer Support Center. Your kind words truly mean the world to us and motivate our team to keep delivering the best service possible. It’s an honor to know that you’ve chosen us for both personal items and gifts, and we’re so happy to have made a positive impression from ordering to delivery. Your support means everything to us! If you ever need anything or have any questions, please don’t hesitate to reach out. We’re here for you! 🥰
Superb performance Hypnotic Mesmerizing: engaging Easy to hang and manipulate This is the second one I have had First one lasted over 10 years and broke in the move No question but yo get another one or two
By Audrey H.
Response from Sand Art Home· Nov 30, 2024
Thank you so much for your wonderful feedback, Audrey! We’re thrilled to hear how much you’re enjoying your Sand Art and that it’s bringing such a mesmerizing and hypnotic experience to your space. It’s incredible to know your first piece lasted over 10 years—that’s a testament to its quality! We’re honored that you chose to get another one (or even two!). If you ever have any questions or need assistance, don’t hesitate to reach out. We’re here to help and truly appreciate your continued support!
