Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
74 reviews
Salus SaunasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Salus Saunas is USA's trusted one-stop shop for premium sauna solutions, bringing over 13 years of industry expertise to help customers transform their homes with the relaxation and health benefits of sauna therapy. We offer a diverse range of high-quality infrared, traditional, and hybrid saunas crafted to fit seamlessly into any indoor or outdoor space. Our commitment to craftsmanship and customer satisfaction means each sauna is designed for long-term wellness and enjoyment, backed by our exceptional customer support.From the initial purchase to installation and beyond, our team is dedicated to providing a smooth and personalized experience. We offer clear guidance in selecting the ideal sauna for your needs and dependable aftercare to ensure every customer feels confident and supported. Our customer service is available every step of the way, so you can reach out whenever needed for advice or assistance.At Salus Saunas, we’re more than a sauna retailer; we’re a wellness partner, focused on delivering the best in both product quality and customer care. Discover how sauna therapy can enhance your lifestyle and well-being with Salus Saunas, your trusted source for all things sauna.
Salus Saunas (salussaunas.com) has 74 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
74 approved reviews, newest moderated first
This company is excellent. The product was great and we had a technical issue with our heater and they helped connect with the manufacturer and get everything fixed. I cannot look. We use the sauna all day and works so well and we are very happy.
By customer
Response from Salus Saunas· Mar 4, 2025
Your review is very much appreciated, and we are glad you are enjoying your sauna! We are always a phone call away if you ever have any issues :)
I have posted my review for you a couple of times and you have shown it on your website.
By Robert C.
Response from Salus Saunas· Mar 4, 2025
Thanks Robert, we really appreciate it from every here at Salus!
100% best sauna in the business, great quality btw customer service another level we very happy with our NordicII THANKS TEAM SALUS
By marco T.
Response from Salus Saunas· Mar 4, 2025
Thank you Marco!! We are always here to help and glad you love your sauna!
Everything as expected. High quality. Support was first-rate (Mark and the team -- real knowledgeable people reply to email / phone) -- specific construction questions answered professionally. And the product (Salus Compass) is top notch (many people have commented on the quality of the wood, windows, doors, benches, etc.). I have referred Salus to friends, neighbors and family. And they have purchased and recommended to their neighbors, etc. as well.
By Jason A.
Response from Salus Saunas· Mar 4, 2025
We truly appreciate your review, kind words, and referrals-- it means the world to us!
Salus Saunas is a A+ company. When I first contacted the company the sales team addressed my needs and recommended the sauna that fit my needs and guided me through the sales process suggesting other options I would like to include. We have had the sauna for almost a year now and use probably 3 times a week, no issues and we totally enjoy its benefits.
By Rhett Van P.
Response from Salus Saunas· Mar 4, 2025
We thank you kindly for your review, from everyone here at the Salus team!
It’s a wonderful sauna and we like it very much For some reason, the light does not work, but other than that, it was a wonderful investment. Thank you very much, Eliane.
By Eliane M.
Response from Salus Saunas· Feb 25, 2025
Hey Eliane! Please give give us a call or e-mail us at [email protected], let's diagnose the issue with the light or get you a new one! Thank you for your review.
The team was super helpful throughout the process of answering questions before purchase all the way through delivery day. The sauna, heater and accessories were well packaged and relatively easy to install. The materials were high quality and as expected! I would recommend ordering from Salus.
By Danielle T.
Response from Salus Saunas· Mar 4, 2025
Thank you for your detailed review, we really appreciate it and are glad you are enjoying your sauna!
Works great, a little slow on shipping
By David J.
Response from Salus Saunas· Mar 4, 2025
Thanks for your review! We experienced a slight delay in shipping following the holidays due to a high volume of orders, but we always strive to do the best we can!
