Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,947 reviews
Saltwaterfish.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.
Saltwaterfish.com (saltwaterfish.com) has 3,947 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,947 approved reviews, newest moderated first
If you are looking for quality clean fish that eat look no further. I have had only good success and they back up their guarantee. Their write ups as to compatibility on their site is always great to follow.
By Craig G.
Very helpful and a pleasure to deal with
By Jimmie C.
Third time ordering from saltwaterfish.com. Stand up company who honors their commitment to satisfaction in their livestock delivery.
By Ernesto Silva J.
This was an easy and very insightful experience.
By Lamont
Excellent no problem with what I ordered and it all came in great shape thank you
By Giovanni A.
Excellent experience! Friendly customer service. Fish arrived within 48 hours alive and healthy appearing. The free clownfish was very small but it was free so no complaints. Looking to order more fish in the near future.
By Seasoned S.
Placed order to receive free shipping and additional gift. Gift (Ricordea) didn’t arrive. Contacted vendor. Store representative assured me that the free gift (Recordea) would be added to next purchase. Made second purchase. Received free shipping and store credit for one dead fish from first order. Order arrived. No Recordia. Contacted store and spoke with same rep. She said there is a note about an issue with Recordea and I would get it with next purchase. Surely an alternate could have been shipped! I’m done with false advertising! Nice fish. Poor customer service!
By Roger B.
Many things went wrong. Period. First I ordered 5 gobies. In one bag that marked had 3 gobies inside, I only got 1. So I filed a request for missing items. They automatically texting told me come back in a few days. Next for the Anthias I ordered. It was thin/malnutrition down to like a piece of paper. It died after the 1st day in my standalone tank. I wish this site allow me to upload picture so I can show how skinny the fish is when it arrives. In both cases above, I have to wait 3 days to see if they will pay for the deceased fish. Overall, I think while they give out lots of freebies but you need to think about quality of fish you are getting. How many really arrive in good condition and how many make it in the next few days. Then the hassle and turn around time on filing claims (assume they will take your claim)
By Johnny L.
Response from Saltwaterfish.com· Oct 5, 2022
Thank you for your review and feedback. This issue was a miscommunication and a replacement order is shipping out today. We hope that you will reach out to our customer service team again if there are any issues with future orders. We are available by chat, email, and phone. We sincerely appreciate your business.
