Saltwaterfish.comReviews of saltwaterfish.com

Excellent as always!

I made an order with several items. They forgot to add one of my fish. I want the fish and they refuse to send it to me even though its their fault they didn't ship it. They would rather loose a customer forever than to have to pay shipping for a single fish for the mistake. Its sad I'm done shopping here over a $30 fish that I paid for and the small shipping fee they could have paid to save a long time customer. Well after leaving a 1 star review, I received a phone call within 5 minutes. They did send me the missing fish at no charge. However I feel this should've happened from the beginning and shouldn't need to leave a bad review to get them to do the right thing. 🙃

Great staff and very knowledgable

Excellent shipping time and easy order!

very satisfied with quality of fish and your service

Amazing thru and thru

Prompt and professional service. Special requests were responded to via email very prompt, and while they couldn't guarantee accurate sexing of my specimen, 2 days later, and much earlier than expected - my pipefish arrived in perfect condition! First time ordering fish online and it was a good experience with SWF.

I like your website ,corals and fish are nice. shipping in my area doesn't work everybody else gets my order to me by 10:30, yours takes until 2:00 . I have lost a few fish and coral because of this. please try to remedy this. when you pay extra (9.95 box and 6.95 priority) you expect to get great service