Great customer service ever!
Great customer service ever!
By Michael P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,947 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.
Saltwaterfish.com (saltwaterfish.com) has 3,947 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,947 approved reviews, newest moderated first
Great customer service ever!
By Michael P.
Very happy fish are healthy. Thanks
By Tom P.
Very good proces thank you
By Edwin A.
Good price, large selection,Excellent service ,will shop again and would like to recommend Saltwater fish to my friends 👍
By Thuy P.
Always a great experience buying from saltwater.
By Doug S.
My only reason for not giving 5 stars is the inability to filter results. For example I can’t filter fish by tank size or reef compatibility. Also items seem to repeat over and over for example you will see the same fish repeated over and over. Not sure why this happens. Other than this, they have some of the best prices and promotions. I used the customer service computer agent that answered my question in seconds. I will Buy again!
By Eric
Great source of information, great prices, and amazing customer service! It’s the only place I go now for my aquarium!
By Kerns Custom L.
The shippment came promptly. I was worried to see how little water there was in one of the bags that contains a larger fish. I thought it was dead. I have them for less than 24 hours, so we shall see. I ordered 25 hermit crabs and 25 snails for $40.00 and was disappointed to see how small they are. Half of them are not moving. I’m still waiting to see if they are just hiding in their shells or if they are dead.
By L. T.
Response from Saltwaterfish.com· Feb 7, 2018
Thank you for your review and feedback. If you need further assistance, please contact our customer service by phone:772-462-0203, email: [email protected], or via the chat link on our home page.