Easy Transaction, but had DOA.
Easy transaction, packaging could have been better due to cold weather. I had a DOA fish. Their guarantee kicked in for a refund.
By Matt
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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3,947 reviews
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Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.
Saltwaterfish.com (saltwaterfish.com) has 3,947 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,947 approved reviews, newest moderated first
Easy transaction, packaging could have been better due to cold weather. I had a DOA fish. Their guarantee kicked in for a refund.
By Matt
Great experience on website helpful info marine animals that you look to purchase... Will shop here again..
By Allen H.
Beautiful Fish. Came in a little late, but that was on FedEx. Still alive due to packaging. Very calm and extremely docile.
By Greg F.
Very professional and totally stand behind their fish. I have ordered several times and the fish are absolutely beautiful. I will use them again in the future.
By Amy W.
All but 2 fish in my order died. Save your money and shop with another company.
By Matt B.
Response from Saltwaterfish.com· Dec 27, 2017
Thank you for your feedback. Our customer service team is available to assist with any issue that may arise from ordering through delivery. Please reach out to us by phone 772-462-0203, chat, or email [email protected]
Lost a fish in transport money was refunded. Hard to find anywhere that does a guarantee on sw fish. Just placed another order thank you!!
By Kristl
Transactions were smooth and professional. FedEx dropped the ball and killed some of my livestock by missing delivery date . SaltwaterFish replaced the items for free. Totally professional.
By John M.
I made a recent purchase and I am Happy as usual. All my fish arrived in great shape and had minimal stress. The POM POM coral I ordered was twice the size I thought it would be and I was actually able to slit the rock into 3 different frangs. All the size of what I originally ordered. I would always recommend Saltwater.com to anyone. Also if you have any questions their customer support chat is excellent. ALWAYS HAPPY.
By Keith W.