Good customer service
Good customer service
By Brad M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,947 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.
Saltwaterfish.com (saltwaterfish.com) has 3,947 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,947 approved reviews, newest moderated first
Good customer service
By Brad M.
Arrived today on time. Well packaged. Heating pack separated from animals and still warm. Snails and hermits Good 95% living. Nice size.
By John W.
New to buying online. They have done everything they could to make my experience a good one. This is my third time using them. I can say I am very happy.
By Rudy D.
Clown trigger is doing great. Snowflake eel showed up DOA but they were quick to ship me a new one. Would recommend this company to anyone!
By Nicholas S.
I think that free shipping should be free no where you live in the USA
By Carrie-Twentynine P.
Very professional customers service. Great communication. Love this website and always buy from here.
By Sok V.
Always get exactly what i order and they all arrive healthy and happy
By Vilber Y.
I have been totally impressed with the service Saltwater.com gives. If I forget to write in the box when I would like to receive my order they call me. If they have an animal that doesn’t look just right they call me to see if they can send another item or give a credit. I use them pretty exclusively.
By Linda J J.