Ordering was very easy
Ordering was very easy. Chat was very helpful.
By Diane M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,947 reviews
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Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.
Saltwaterfish.com (saltwaterfish.com) has 3,947 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,947 approved reviews, newest moderated first
Ordering was very easy. Chat was very helpful.
By Diane M.
Nice company. Good customer service. Willing to work with you.
By Cory S.
We bought three tiger conchs and two tiger racer abalone. Their all so cool and make a great addition to are reef aquarium. We had one abalone hide for a week thought it had died. Contacted the guarantee department they where great and them the abalone just appeared one night all well. So give them time to acumate to your take 2-7 days. I was so embarrassed I jumped the gun on the one abalone. Wonderful place to buy and get information when needed. My son uses these folks for his reef needs as well
By Brenda
I have ordered on several occasions and always had good report...Shipping has been prompt and all the marine life were healthy, I will continue purchasing from here when needed...
By Joy S.
In my opinion I think they're the best saltwater fish company out there and I've dealt with a few. Everything I receive is in a timely manner and top-quality. I can't say enough thank you saltwaterfish.com
By Saltwater E.
Good looking stuff!
By Ricky B.
Spent over 160 on first blue hippo tang. DOA. Gave me less credit to buy smaller tang. Emailed them minutes after I opened package and saw a horrible looking blue tang in green water providing a picture. They didn't email a response until almost a week later. Died 1 week later. They only gave me 47 store credit. Will never buy livestock from them again.
By cuong N.
Response from Saltwaterfish.com· Apr 10, 2019
Thank you for your review. We appreciate the feedback. Any item that is DOA is eligible for a full refund as outlined in our guarantee policy. We do not accept phone calls or emails as a method of submitting a loss claim. We add stress coat for certain species, giving it a green tinge to the water; it is perfectly safe. We are accessible by phone, text, email, and chat, 7 days a week for customer service and to assist with submitting claims properly.
Iam thankful for your help Iam happy
By Luis B.