SafewayReviews of safeway.com

I am so ticked off I can bately write this! Went to 26th and Federal (Denver) Safeway for bread…the once entire aisle of bread is now gone for wine—wine—-more wine! Ridiculous, oh we don’t need bread, we need to sell wine, even though the liquor stores all over might go under. But my main beef has always been Safeway and their quirks. PUT THE Fing BREAD BACK!

Everytime I go to the Starbucks to get a normal cup of coffee I get resistance.... The Manager is always rude and when you try to have a normal conversation about a refill..... They always call the store manger to fix her problems rather than provide customer service. They charge . 27 for a cup of water and always rude when you try to talk about how the service is going. The store manager when asked about the products, prices and waisted products that happen everyday because they only do the lease amount of work. 7 billion dollars last year and you can't give a . 54 cent cup of coffee because I didn't purchase the cup from their store? I had the money for a new cup of coffee which wasn't the problem.... But the lack of care to customers and when trying to discuss the business..... What's the secret? She calls the store manager to take care of her issues. When discussing the prices of the cups on display, the waisted coffee left over, refill prices, water being charged, he states that's it's a Starbucks business in the grocery store and they have nothing to do with business. If that is the case, that the grocery store has no business stake with Starbucks, why did she call the store managers for Safeway and not the district manager for Starbucks. These are Safeway employees providing Starbucks coffee and they are rude. Also...the coffee that they say is the Holiday Special Christmas blend, it's the Veranda. The Veranda is never available and the two products available is only the Pike which is put into two different dispensers and when asked what to drink...they say medium or dark. Never do they have the Veranda available for service but on Christmas or holidays..."the special blend, but when you ask the subordinate to the manager....they tell you it's the " Veranda!" I'm really upset that everyone you talk to as an employee...they always try to cause problems with the individual attitude which is always because they don't know the answer to their job and they escalate the problem to a manager. The employees understand that this tactic will cause an individual to either be afraid and go away or get an individual will get angry.... Which gives them an opportunity to call the cops and take the light off of them because they don't care about doing a great job....If they took care of the customer and did their job that they we're paid to do, they would sold another cup of coffee and .... This review would never have been written.

Carrie the pic is wonderful. She is helpful and very knowledgeable. Josh the assistant manager is a great guy who does a great job also. went into the store this morning and i have to say it looked great well done guys thank you for all your hard work.

Wow Safeway corporate, how many 1 stars do you want to receive before you fix your app and delivery service? Let's see here's what has happened to me: missing items, missing grocery orders, late deliveries, canceled deliveries, and poor customer service. I've had orders confirmed yet no show. Yet, they take your SNAP monies and debit card and it's hard to get that reversed. Fraud anyone? They can't keep drivers either. Get it together Safeway. When I used to work for you, it was brutal. Now when I need service (disabled), you can't deliver it. Shame, shame on you.

I had a horrible experience with a FTD floral order, had to cancel order, they couldn't help me. I knew Safeway was around the corner from delivery address, And I was curious why they didn't get the order. So I called Safeway flowers and after hearing my problem, Debbie K. who works the floral department went "over and above" in helping me get a floral arrangement made up so recipient could get it on time. It has been a very very long time since anyone has gone out of their way to help me such as she did. I'm still in awe... She deserves a special recognition for outstanding employee... (Safeway- Hywy 4 Discovery Bay, CA)

Safeway, you should be ashamed of the prices you charge us. Us as in the public, who keep your dam doors open. The ones who get in our cars, pay ridicules gas prices, to come into the store and Shop. But instead of being fair and just...you post prices showing the digital prices as usually $00.50 to $3.00 cheaper for those who stay at home. The ones who don't buy your gas. The ones who stay home get the rewards for doing so??? What?? Do you even think, of how stupid and ridiculous you look for discriminating like that?? You have angered so many faithfull shoppers and it would seem You just don't care. Do a survey , prove it wrong. You are doing bad business treating this as you do. I, for one, am shopping anywhere but safeway. As often as I can, whenever I can. And so are others I have talked to. You make a safeway shopper wish they were anything but a loyal shopper of the safeway stores.

There was a day, long long ago, when an employee would walk you to the spot where the item was you were searching for. My... how bad their customer service has gotten! Like many, I have one of those plastic customer loyalty cards. The magnetic strip is old and they always have to manually enter my card number at checkout. So, I called the number on my card to get a replacement and was told they are phasing out their physical loyalty card and I will have to use my telephone number instead. I get enough robocalls, etc. to sink a ship, so I'm not going to announce my phone number to the world. Well, that's just "too damned bad," I guess. I tell them I've not choice but to take my business someplace else in order to get the discounts and the answer is: "Okay."

Pickup was awful. If I could give this store a negative rating I would. I pulled up to a Pickup spot, sent the "I'm parked, car type and color", through their app, then received the "we'll be out in 5 minutes" message. I proceeded to wait for 10 minutes, the man in the car next to me, who was already parked and waiting when I got there, was angry and headed into the store. Another 5 minutes and I had to call the store and ask if anyone was working Pickup. Someone named Kevin told me no, that the worker had already gone home, and that he was now heading to cover the Pickup duties. I waited a few more minutes, Kevin came out with the items for the guy parked next to me but he was still in the store. The man finally comes out, not happy at all, and Kevin loads the items into the back of his car, Kevin then tells me he'll be back in a few with my order. I ordered 26 items from their website, but they only had 10 in stock, and even charged me for an item they didn't give me! Worst pickup experience ever! Never again! Never Safeway!