SafewayReviews of safeway.com

Safeway store 4832 is a store where a employee can slander your name, management and your coworkers lie and cover up the allegations for their coworkers l. They can disrespect you and there will be no consequences for the employee, that's how trifling this particular store is. Very unprofessional, I'm disabled and live two blocks from this bullshit store. I use the pharmacy is closer to my apartment, this is a trifling ass ghetto store. If you enter this dump and have a bad experience don't say you weren't warned, the employee's can get away with anything. The store manager and corporate office will act like it never happened, this particular store has absolutely no customer service at all!!!!

I had a Fresh Pass subscription for some time. Im 75 and delivery, especially of heavy items was very helpful. Then the trouble began, my subscription was stopped and could not be renewed I called the Fresh Pass service line. At first they told me it was because the card in file was declined! Not so. Groceries were delivered, my bank account shows the withdrawal. I called 5 times. Got interesting answers as to why I could not use Fresh Pass. The last two calls I was promised a call back, a manager, I guess. Last call said my problem would be expedited to where , I'll never know. Of course I was never contacted at all. Outrageously Bad customer service.

I attempted to purchase a stop smoking aid. In order to do so I had to take a photo in a plastic frame to customer service. Now I could chose 1 or a pack of 2 at a discounted price. The photos were of 1 or 2 and the flavor. I brought it up, they said that they didnt have the 2 pack, only the 1 but they had 2 of the one however I had to pay each as 1, the cost being approximately 19 dollars more the the same volume in the 2 pack. I asked that I pay for the 2 at the 2 pack price but they refused. I asked to see the manager, the teller refused, another teller came to have her back stating the same. When I asked him to see the manager, he refused. Not wanting to cause a scene I purchased the 1 so as to have a receipt for the interaction. I went home set to complain on their complaint site, the site refused to allow the written complaint. I looked into it more and looked up the store to complain to the manager. Found his name and called the store. They claim he is no longer the manager. Put me on hold for another who was the new manager. Long hold, only to be told " he's not answering his phone" slammed the phone down after a nasty comment when I said I'd address my concern to corporate. Looked into " how do I make a complaint against safeway" brought me to a new site. I couldn't get past the mandatory postal code...no matter the different postal codes for my area, including the stores, it came back as invalid, not allowing me to file any complaint. Looking further into a complaint I was sent to a site connected to safeway in america, I believe Idaho. There is no way of making a complaint period, no point of contact. " proudly canadian" they claim, seperate from america. Bull! It's a play on words, operated in canada ( obviously) but part of a massive conglomerate that has ties in America. So if you have a division in canada doesn't mean your canadian while your stock holders who earn the money are American. To be owned by American registered company means your American not canadian, you just operate in canada. Do you cant complain, you can't have a voice, you cannot stand up against getting fleeced. What the hell and what politicians let this happen? So my measly 10k plus a year will not be spent at any of their stores period. I'll actually support truly " canadian"

​Easily the worst grocery store I’ve visited anywhere in the country. An employee literally escorted me to register to pay upfront for locked-away toothpaste. On top of that, the staff is untrained and downright hostile, and the product quality is terrible. A place like this is an embarrassment to San Francisco.

I am writing to complain about the regular lack of baked Sourdough bread at the Florence OR store! I have gone in many times between 12-4pm and there is none available! It has become the norm and is very frustrating, especially after being a decades-long loyal customer who has supported and been happy with Safeway. I have talked to the staff and also left messages for the manager to please supply more to no avail. And I'm not the only one. Others in the community, family and friends have been very dissatisfied with the ongoing lack of supply. The staff admitted the Sourdough was a favorite, so what is the issue??? There is usually the regular French Bread, but not the favored Sourdough! We are asking you to please correct this problem for the sake of previously satisfied customers, as it is a frustrating ongoing problem!

Safeway advertised lamb chops on their weekly flyer as a Friday only deal. I made a special trip to the store to purchase some but no lamb chops to be found. There was no empty space in the meat counter where they should have been, indicating no lamb chops ever displayed. I asked the meat clerk who said, "We're out." No apology, no offer a rain check, nothing. I then called the next closest Safeway in a neighboring town and was advised the same, no lamb chops. Glad I didn't drive there to find this out. Poor service, poor inventory and poor prices. This chain should be out of business.

I wish I could leave negative stars. I placed an online order. They approved the order and took the money out of my account. I accepted a substitute item and all of a sudden my order payment was declined even though the money was out of my account already. I talked to 2 different people and the only thing they could do was cancel my order and tell me to wait 7 business days. I told them that wasn’t going to work because Safeway had already taken all of my money out of my account that I needed to feed my animals. They were so unhelpful and scammy. How can you decline an order after you have taken the money out of the account?

Butchers are Thieves Went to Safeway in Croydon on 13.02.26 between 9-10 am for the first time after seeing a lot of adds online. I was hugely disappointed. I wanted to buy some groceries and some meat for lunch preparation. Went to the butchers and asked for the 3 for £8.99 chicken and was told that they only have £10.99, my first red flag, on a Sunday morning the most busy period for a meat shop, they do not have stock but giving them the benefit of the doubt got the 3 for 10.99 chicken and 1kg of mutton (at the scale it weighed 1.048kg) I think. I learnt to cook based on measurements for example 1kg meat to be mixed with 1kg or 1.5 kg of rice depending on preference. Upon measurement at home I was shocked to find out that 2 chicken bags were around 460g and the other one was only 250g and upon check the bag it was clear that half the chicken was stolen. I then went to weigh the mutton and realised it only measured around 800g against 1.048kg, again around 200g stolen. I don’t live in Croydon but thought of checking this place because of the adds but it was a great disappointment. I think this is new business and the owners interest is to grow an organic customer base and brand value/ image. At this stage I am not sure if this theft is happening with the knowledge of the owners. What I will say is that as an owner you don’t want your brand to be know to its customers for stealing and short changing your customer base. I strongly recommend you to see the CCTV camera in the butcher area on 13.09.26 between 9-10 to identify the theft and take appropriate action. I will not be recommending this place to anybody I know and will strongly discourage them from going here. To All Customers of Safeway , check the weight of your meat after you go home , these thief’s count on trust you have and the fact you may not have a weighing scale at home to scam you. Owners I hope you will rectify this.