SafewayReviews of safeway.com

If I could rate it less I would.. bought some beer there instead of going to other stores where it is cheaper, expired and absolutely awful... not to mention the canned foods I have bought there recently that are also expired by several months.... check the date on EVERYTHING! Colville WA, and Chewelah WA...

Who ever does the store Isles and Layout of all your stores has no concept of 'easy to find'. rather chose to strategically have us go thru each isle 2x. Youre Fired.

This company has turned into a complete dumpster fire. From redesigning shelves that make it even more impossible for women and people with disabilities to reach items to understaffing and shutting down self-checkouts. But last night was their worst offense. I ordered grocery pickup at around 4 pm for a pickup time of 9 pm because that's all they had available. Around 8:45, I got the "Your order is delayed" email. I waited until 10 pm, and heard nothing else. At 11:34 pm (2.5 hours after I was supposed to pick up my groceries), I got the dreaded "We were unable to complete your order" email. They allowed me to reschedule, so I chose the first slot, which was at 7 am the following day. However, I would not be able to get the groceries until late that night due to their mess up the night before, so I'm now without the food I ordered for 24 hours. Given this absurdity, I chatted with a representative to ask what kind of compensation I would be getting for this mistake. The chat rep, Artimedes, said, "Your order wasn't canceled. It's ready for pickup." I replied, "Yes because I was forced to reschedule it for a different day and time. Why?" They could find no information about this happening, and their chat doesn't allow for images to be shared. They told me I'd have to contact the store, so instead, I canceled my $300 order. Now, their already overwhelmed staff will be forced to put it all back while I head over to our locally owned and operated grocery store, which will be getting the estimated $2500 per month we spend on food from here on out.

I appreciate the warm friendly service from the self-out clerk. Today, I picked up a 1 gallon of milk and thought it was on sale. However, I picked up the wrong brand. After I paid my bill, I realized my mistakes and asked for help from the self-out station. Your employee, Jazmin from 15100 SE 38th St, Bellevue, WA 98006 quickly recognized my error and was willing to exchange the correct gallon of milk for me. She did it professionally with a GREAT smile. I understand many Safeway employee may not be able to carry a smile to work, however, Jazmin did it. She is great.

I've been coming to Safeway for years. I'm always surprised by how much just a few items cost. I'm very disappointed in the recent security changes in the store. Laundry detergent is apparently being shoplifted. Really? A big bottle of detergent isn't visible as it leaves the store? I understand wine and beer. To cap it off the security area cashier has no training packing bags. I repacked them right at the register. You know better, Safeway. Now, do better.

Here's what's going on with Safeway, 1902 W Main St, Mesa, AZ 85201?? Went there to shop this morning, Oct. 16, 2024 (9am, AZ time). Desk manager stated: NO CREDIT or DEBIT CARDS could be used. (??!!) Then added, " It's a global thing. But cash works at our self checkout." Is it a global thing? Or was THIS girl blowing smoke up our behinds (as we thought)?? We glanced over & saw NO manned check-outs and the self-check outs were packed. Is management just saving on hired check-out clerks or what? smh Monthly, we'd shop at this Safeway for over $300 worth of meat. Today, Fry's Foods got our business. (Fry's was NOT experiencing the 'global thing' and had NO problem processing our credit card). THIS Safeway and their management is questionable, at best. THIS Safeway seems to be the only one experiencing this 'global thing' that prevents credit and debit card use. (Hate being lied to.)

Selling soda to for e customer to buy two and charge more for one.Then blaming the manufacturer. Beware this practice will be used in other store products start looking for a honest store , one that does mislead the customer. Safeway is not that store.

Shop regularly for all my groceries since several years at the falcon store Quite often and again, today the front manager Samantha was ringing groceries so fast to the person before me then myself We had no time to bag our groceries they just piled up ! Just one register was open with a line of customers … You do have to remember that if you do not have satisfied customers you have no business and no job … You have a great employee Kathleen there who is very competent all the time friendly who gives great customer service , Add the pharmacy and the pharmacists also . Thank you Francoise Roberts