safepet.coReviews of safepet.co

Please don’t use this company. I normally read reviews but sadly the item was half the normal price so greed got the better of me. Luckily we paid by PayPal so got a refund. The website no longer exists....all they have done is farm my information from PayPal..Hopefully I will have no more dealings with this company, I learned a valuable lesson.

ABSOLUTELY GARBAGE. SCAM. If I could give them 0 stars I would. To my #petlovers Do NOT buy from SAFE PET CO Back in April I was buying everything and more for my new puppy when I saw an ad on Facebook for this company that was having a sale. So I bought my dog a doggy seatbelt. Before I could check out, an ad popped up for me to add on a FREE vip doggy bag to my cart. As soon as I clicked yes 2 charges came to my account. $10 for the seatbelt and another $10 to cover the shipping for the FREE VIP doggy bag. If I had’ve know I was going to be paying $10 for shipping I would have never gotten it. So immediately I contacted customer support. They have no phone number so you can only email them back and forth. Customer support said “ I have just checked your order, and I'm really sorry to let you know that it was already shipped out, so we can't do anything about it. Note that WE CAN'T CHARGE YOU FOR SOMETHING YOU DID NOT ORDER, that's illegal and IMPOSSIBLE. It can only happen if you ordered this by mistake. “ so first of all they were not telling the truth because I literally emailed them as soon as I placed the order , but she said it was SHIPPED already. Then after 2-3 weeks went by I asked them for a tracking number or something so I can know when my order was coming and they responded “ Your order is on processing and is about to be shipped. An email with your tracking number will be sent to you once it is shipped. “ That was in MAY. Then randomly I was charged $40 for a VIP SUBSCRIPTION that I didn’t even sign up for and couldn’t be refunded for my money until I returned the items. I just received my order, but because of COVID I was not able to get to the postal office and return the package so they’re telling me I can’t receive a refund. That website is a complete SCAM.

Major scam company. Do not order from them. The only thing that’s done quick is take your money!

Actually, MINUS STARS but that’s not an option here. Fraudulent company. I ordered a fishing knot tying kit from another company name but the charge was from Safe Pet. In addition, they added a charge of 39.00 at the end of the transaction with no way to enter to correct this. Their customer service number is not in order. SCAM, SCAM, SCAM. BEware!

Order pet seatbelt on April 5,2020 they immediately charged my account that day. I have never received my merchandise and have sent numerous emails to no avail. They will not contact you back. They have no phone number for a reason. They don't want to hear from you. This is a scam company. Do not order from them. You will be sorry. Less than one star rating for them. I'm contacting the Attorney Generals office on Monday. Bad Bad Business. Don't fall for them.

Ordered a "free safety belt", was charged for shipping $9.99 in April 2020, received the item on June 2020. looked over bank statements and they charged $39.95 in April and in May. I just made a claim to the bank to stop the payments/ block them from charging again and asked for a refund on those 2 charges of $39.95. This website is a total scam, cant believe the amount of reviews on this same issue. TERRIBLE.

I placed an order in March 2020 and never received the product. After more than two months, more than twenty emails and still no product. Safepet refuses a refund, lies over and over and need to be out of business. They are a scam company. DO NOT order from them.

I ordered a seat belt thing for my dog. Was told it would arrive in 1 to 3 weeks. I never got it and tried to contact the company and received not help. My card was also charged three more times totaling to $40 of stuff I never ordered. DO NOT order from this company, it is a scam.