Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
358 reviews
SafeMotoristSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SafeMotorist is a national provider of state-approved online courses in driver’s ed, defensive driving, traffic school, FMCSA-approved commercial driver training and boating safety education. We help new and experienced drivers meet the requirements to earn their license, dismiss tickets, reduce insurance rates and stay safe on the road or on the water.
SafeMotorist (safemotorist.com) has 358 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
358 approved reviews, newest moderated first
system was hard not navigate not user friendly
By Barbara B.
Response from SafeMotorist· Jul 8, 2026
Thank you for sharing your experience, Barbara. We're sorry to hear the system felt difficult to navigate — that's not the experience we want for our customers, and we apologize for the inconvenience. We appreciate the feedback.
i completed the course, got certificate, went to the dmv link and they dont recognize the certificate. still issues 2 weeks later
By Timothy
Response from SafeMotorist· Jul 8, 2026
Thank you for letting us know, Timothy. We're very sorry to hear about the ongoing issue with the DMV not recognizing your certificate — we understand how frustrating this must be. We have escalated your concern internally and the appropriate team is currently working to resolve this for you.
I like the audio portion included in each section. Very easy to navigate the course
By Joseph D.
Response from SafeMotorist· Jul 8, 2026
Great to hear, Joseph! The audio option is one of our favorite features — it makes the course so much more accessible, and we're glad you found it helpful. Easy navigation is a priority for us too. Thanks for the kind words!
You said it would reduce points in Wisconsin. That's a lie you have to take it in person in Wisconsin. So I wasted 20 some dollars on your defensive driving course.
By Michael
Response from SafeMotorist· Jul 8, 2026
Thank you for sharing this, Michael. We're sorry to hear the course didn't meet your expectations regarding point reduction in Wisconsin, and we apologize for any confusion about state-specific eligibility. We understand your frustration and we are sorry for the inconvenience.
awsome, would give 5 except the verification before final exam i couldn't remember a phone number i had 20 years ago plus another question had to reach out to help line.
By wyatt C.
Response from SafeMotorist· Jul 8, 2026
Thank you for the honest feedback, Wyatt! We're so glad the course content earned high marks from you. We hear you on the verification step — having to recall an old phone number is a real hurdle, and we appreciate you reaching out to our help line to work through it. Your feedback helps us improve!
The class was very helpful and informative.I dont recommend you take the class on a phone,using a PC is much easier,at least it was for me.I picked a lot of driving tips that I perhaps got complacent about.The price was very reasonable.I'm glad I took the class.
By Michael K.
Response from SafeMotorist· Jul 8, 2026
Thank you for the thoughtful review, Michael! We're glad the course was informative and well worth the price. And we love hearing that it helped reinforce important driving habits — that's exactly the goal! Thank you for choosing SafeMotorist.
What a rip off. I spent $13 for the most of elementary courses and I saved $13 on my insurance. Such a scam! I imagine that GIECO and your business is in cahoots to scam folks. Very disappointing.
By Brian B.
Response from SafeMotorist· Jul 8, 2026
Thank you for your feedback, Brian. Please note that the amount of savings on your insurance is ultimately determined by your insurance company directly — we're sorry for the inconvenience and appreciate you sharing your experience.
I was given information, some I hadn't really thought about in a while, before the Q/A.
By Frankie T.
Response from SafeMotorist· Jul 8, 2026
Thank you for the review, Frankie! It's great to hear the course refreshed some important information for you before the Q&A. We appreciate you taking the time to complete it — stay safe out there!
