Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
358 reviews
SafeMotoristSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SafeMotorist is a national provider of state-approved online courses in driver’s ed, defensive driving, traffic school, FMCSA-approved commercial driver training and boating safety education. We help new and experienced drivers meet the requirements to earn their license, dismiss tickets, reduce insurance rates and stay safe on the road or on the water.
SafeMotorist (safemotorist.com) has 358 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 44 reviews with 1 star · Clear filters
Couldn’t figure out what my name was
By Anonymous
Response from SafeMotorist· Oct 14, 2026
We're sorry for the confusion and frustration you ran into. We've shared your feedback with our team so the name step is clearer for future students. Thank you for letting us know.
They charge extra for the certificate but dont tell till after.
By Tom H.
Response from SafeMotorist· Oct 14, 2026
We're sorry for the confusion, Tom, and we apologize for the inconvenience. The extra charges you saw are optional upgrades and aren't required to complete your course. The standard certificate is included in your purchase. Thank you for sharing your feedback, which helps us make this clearer for future students.
VERY EXCELLENT
By NYAMANYANA I.
Response from SafeMotorist· Oct 14, 2026
Thank you so much for the kind words! We're delighted you had an excellent experience and appreciate you taking the time to share it.
Awful. Tech issues. Ambiguous information in reading causing incorrect answers in quizzes and final.
By Sharon Margaret P.
Response from SafeMotorist· Sep 2, 2026
Hi Sharon, we're sorry to hear your experience wasn't a good one. Ambiguous quiz wording and tech issues are frustrating, and that's not the experience we want for our students. We're passing your feedback to our content team so we can improve clarity going forward. Thank you for taking the time to share this with us.
Lying that it’s dmv approved, wasted $25 and didn’t get any points off my license so thank you.
By Jordan
Response from SafeMotorist· Sep 2, 2026
Hi Jordan, we're sorry for the frustration. Whether a course reduces points or dismisses a ticket depends on the specific course and your state/court requirements — not every approved course qualifies for point reduction, even when it qualifies for other benefits like an insurance discount. We've escalated your account internally to confirm which course you completed and will follow up with you directly. Thank you for bringing this to our attention.
Your statistics were from 2003. You also advertise one price and then add on for other "services". You are sleazy and I have been spreading the word. I didn't keep track of the exact date that I took this joke of a test, but I know I had to wait several days until proof was available and then I had to let my insurance company know since you don't even do that. Rip Off.
By Linda G.
Response from SafeMotorist· Sep 2, 2026
Hi Linda, we're sorry to hear about your experience, especially the confusion around pricing and insurance reporting. To clarify, the standard certificate is included in your course price and is available five days after completion — the instant certificate is only an optional add-on and isn't required to complete the course or receive your certificate. We've also flagged the insurance reporting question to our team so we can follow up with you directly. Thank you for taking the time to share this feedback.
could not pull up app
By Elliott
Response from SafeMotorist· Sep 2, 2026
Hi Elliott, we've sent a few emails to the address we have on file to help you get logged back in. Please reply directly to those emails if you need any further help. Thank you for your patience.
Not impressed yalls 3rd party couldnt even verify me ridiculous and a joke.
By Kimberly L.
Response from SafeMotorist· Sep 2, 2026
Hi Kimberly, we're sorry for the frustration with the identity verification step. We can see you were refunded, and we're glad we were able to get that resolved for you. We apologize for the inconvenience this caused. Thank you for your patience.
