Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
358 reviews
SafeMotoristSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SafeMotorist is a national provider of state-approved online courses in driver’s ed, defensive driving, traffic school, FMCSA-approved commercial driver training and boating safety education. We help new and experienced drivers meet the requirements to earn their license, dismiss tickets, reduce insurance rates and stay safe on the road or on the water.
SafeMotorist (safemotorist.com) has 358 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
358 approved reviews, newest moderated first
You didn’t report it to insurance company
By Yatin P.
Response from SafeMotorist· Jul 30, 2026
Hi Yatin, thanks for reaching out. To clarify how reporting works: we report your course completion to the NY DMV, but getting your certificate to your insurance company is something you'll need to handle directly with them for any discount to apply. Let us know if you have any trouble locating or downloading your certificate!
I do not recommend this location for Colorado Drivers because they require a 5 day waiting period before you can start your training that you paid them for already. Because they want to verify information from the DMV before you can start the training. What doesn't add up is that even if the paperwork is wrong the training is something that has already been paid for and it is a product that I should have access to once it has been paid for and not have to wait 5 business days to have access. Tried to chat with them but it was all script answers like AI but they said I was talking to a person. Terrible responses with zero help. I guess you get what you pay for so be careful when you find a good deal because you will have to wait forever. Money does buy you privilege's because you can get the best product and the best training and sign up whenever you want and not wait 5 days. America is not great again - America Sucks! The poor have to pay for longer wait times and terrible products and services. Good luck!
By Lynn W.
Response from SafeMotorist· Jul 30, 2026
Hi Lynn, thank you for the detailed feedback. To clarify why the wait exists: those 5 business days are the window we use to confirm your registration with the Colorado DMV before your course begins — this step protects you, since it ensures your completion will actually count and you won't have to retake the 30-hour course later due to a registration issue. In practice, this review is usually completed in under 48 hours, and often within 24. Once it's verified, you're free to start right away. Let us know if you have any other questions or concerns!
Very easy to do, just bit time consuming but well worth it.
By thisnthat
Response from SafeMotorist· Jul 30, 2026
Thank you for the feedback! We're glad the course was easy to work through, and we appreciate you sticking with it — glad to hear it was worth it in the end. Safe driving!
Very boring and extremely old videos
By Tameika G.
Response from SafeMotorist· Jul 29, 2026
Hi Tameika, thank you for taking the time to share your feedback. We're sorry to hear the course videos felt outdated and didn't hold your interest — we know engaging content makes all the difference, and your comments will be shared with our course development team. We appreciate you letting us know.
They never allow me to take the test, never Gaige me my refund! I will never ever recommend this course to n body!
By Antonio S.
Response from SafeMotorist· Jul 29, 2026
Hi Antonio, thank you for flagging this — we looked into your account and wanted to clarify a few things. Once you register, you're able to log in and start the course right away; your account was set up and your purchase was redeemed successfully, though the course itself is still showing at 0% progress. We don't have any refund request on file from you, but we've gone ahead and reset your course so you can log in and get started whenever you're ready. If you'd prefer a refund instead, just email us at [email protected] and we'll be happy to take care of that for you.
The course was so thorough Learned a lot more than what I remember in high school
By Raquel V.
Response from SafeMotorist· Jul 29, 2026
Hi Raquel, thank you so much for the kind words! We're thrilled the course felt thorough and that you walked away having learned even more than you expected. Safe driving out there!
Pricing for the Session was quite good. Info was helpful and good. Data was informative. Only complaint was that it had way too long lesson plans, and total time to complete, and kind of "dragged out" the process.
By SoJerseyGolfer
Response from SafeMotorist· Jul 29, 2026
Thank you for the thoughtful feedback! We're glad the pricing and content were helpful, and we hear you on the pacing — we're always looking at ways to streamline the lesson flow so it doesn't feel drawn out. We'll pass your comments along to our course team.
It was a nice course but I don't like the part that I need to wait certain of time to continue. If I already read everything I would lime to continue instead of waisting time
By Kevin P.
Response from SafeMotorist· Jul 29, 2026
Hi Kevin, thank you for sharing your experience. We're glad you found the course worthwhile overall, and we understand the wait times between sections can be frustrating when you're ready to move faster — that pacing is often tied to state course requirements, but we'll pass your feedback to our team for review.
