TOP NOTCH EMPLOYEES AND TOP NOTCH…
TOP NOTCH EMPLOYEES AND TOP NOTCH SERVICE! THANK YOU SAFE HOME!
By Jana
Response from Safe Home Direct· Oct 9, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review
Saturday, November 7, 2026 · Customer reviews of US businesses

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You’ve worked with a number of dealer programs for support, coverage, and funding. Since they are middlemen, low margins and constricting terms inhibit your growth. It’s time to eliminate the middleman.It’s time to go direct.
Safe Home Direct (safehomedirect.com) has 667 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
667 approved reviews, newest moderated first
TOP NOTCH EMPLOYEES AND TOP NOTCH SERVICE! THANK YOU SAFE HOME!
By Jana
Response from Safe Home Direct· Oct 9, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review
It is a nice addition to our home. Joe, the Marketing Manager was very professional and he knew the business. He explained it well and it is easy to understand. I like the way it was presented.
By Linda O.
Response from Safe Home Direct· Oct 9, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review
Tech arrived on time and was very knowledgeable. Explained everything in detail and then installed system. I was impressed as I had previously been in the security system business for 40 years. Cameras are excellent and the new control panel works perfectly with our existing sensors.
By customer
Response from Safe Home Direct· Oct 9, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review
They convinced us to switch from Vivint, now in less than 1 week I have 1 sensor that lost communication, 2 that show open but are not, and the panel keeps showing tampered. We have false alarms. Not happy!
By Joe H.
Response from Safe Home Direct· Sep 13, 2021
Safe Home Direct 8 hours ago We are most disappointed to learn that you had an unsatisfactory experience with our company. We take pride in our responsiveness to our valued customers. We are going to have our tech support team reach out to you and see if we can remedy the situation.
Ian was awesome, the system is working fine just waiting for the cameras to be installed
By customer
Response from Safe Home Direct· Oct 9, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review
Unprofessional tech and a lack of communication with unfulfilled promises. Please tell me how to cancel my contract. I understand that it is my right to do so within 30 days of signup.
By TSmith
Response from Safe Home Direct· Sep 13, 2021
We are most disappointed to learn that you had an unsatisfactory experience with our company. We take pride in our responsiveness to our valued customers. We are going to have the resolution and the sales team reach out to you and see if we can remedy the situation.
We were ready for a change in alarm companies,not happy with the company that we had. Looking for a change.
By customer
Response from Safe Home Direct· Oct 9, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review
Technician was outstanding and very polite and helpful explained everything and also the manager Adam Crawford was on point great customer service to both of them.
By customer
Response from Safe Home Direct· Oct 9, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review