Great staff and product
Luke and Dylan were very professional, informative, and kind. You can tell that they both feel passionate about the product and their job. We are very happy with the product and the technology. Thank!
By Orrin
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
667 reviews
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You’ve worked with a number of dealer programs for support, coverage, and funding. Since they are middlemen, low margins and constricting terms inhibit your growth. It’s time to eliminate the middleman.It’s time to go direct.
Safe Home Direct (safehomedirect.com) has 667 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
667 approved reviews, newest moderated first
Luke and Dylan were very professional, informative, and kind. You can tell that they both feel passionate about the product and their job. We are very happy with the product and the technology. Thank!
By Orrin
Very nice, great job was done.
By Denise T.
They some items behind did explain what there for
By Jim Talkington C.
Consultant/installer was knowledgeable and was able to do everything he said. He left and I had a completely functioning system and all the training I needed to be able to use it properly.
By Jeff
Both Gabriel and Julio were class-acts. Friendly and professional service all the way through.
By customer
quick, efficient and friendly
By customer
Professional conduct, quick and efficient service.
By David
The experience was all positive in making the Vivint transition, except the new cameras initially “chiming” alarm on my Smartphone every time I moved in my living room without me knowing how to deactivate the alarm. Had to call staff member for support to tell me how to access deactivation of tone. Tech was highly competent in his work.
By Ribs M.