Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
45 reviews
BHN Rewards (formerly Rybbon)Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BHN Rewards (formerly Rybbon) is the all-in-one solution for sending, tracking, and managing digital rewards programs. Incorporate automated rewards from popular brands — including Amazon, Visa, and Mastercard — to boost engagement, increase response rates, generate brand recognition and loyalty, and motivate employees. Used by more than 3,000 customers, BHN Rewards has sent more than 3 million rewards to 184 countries.Companies use BHN Rewards for marketing, market research, employee rewards, and more.
BHN Rewards (formerly Rybbon) (rybbon.net) has 45 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
45 approved reviews, newest moderated first
I experienced several bugs on the website e.g. icons not displaying or search results returning query code. Only debit cards accepted for voucher purchase - slightly disappointing given SmartSpending/Westfield Reward accept it.
By James F.
Avoid like you would avoid the plague. All staff I have dealt with have told bare faced lies, they do absolutely nothing to help or support any issues you may have. I have been "battling" (best choice of word I can use) this cowboy outfit for many weeks and I'm still no closer to receiving my "certificate" for the cycle to work scheme. I was PROMISED yesterday (7 April) it would sorted today 8th April. NOT SORTED!!! they have now asked for another 48 hours to "figure what the issue is" THE ISSUE IS THIS COMPANY SHOULD BE AVOIDED AT ALL COSTS...... YOU HAVE BEEN WARNED. I wonder if they'll respond to this?????? Latest update as 11 April. They are now blaming my company for the delays, but when asked to provide evidence of this, they have not done so as yet. They have now flat out refused to provide evidence that it is my company at fault. If they're so sure it is my company PROVIDE THE EVIDENCE and I can take it to my company and deal with it.
By Jon C.
I had enough points for a pretty good gift card. It went through BHN that sent a physical amazon gift card for some reason. What a surprise it never arrived and their response is wait longer, then just tough luck. I wonder how many people have their card "lost" in the mail.
By jack
My card has been refused because of "security" reasons. They said my card had the wrong name although my name was clearly printed on it and it was sent to my email and was purchased for me by a lawyer. They wanted me to take a picture of the front and back of an ecard. You can't even talk to anyone on the phone unless you know another language. They haven't (won't) resolve it keep saying that it is pending. I lost my item because the sale went away. I find them unwilling to resolve issues and difficult to work with. I feel like my money was stolen from by dismissive people.
By Pam M.
Terrible company - employer paid funs for this and still said awaiting payment even though they recieved funds. Cancelled order and making payment on card.
By Rich
Received a $20 rewards based on our EVERSOURCE account. Went to activate the card and initially said it had to confirm things than it said it looked like a scam and denied the activation. Were given instructions how to receive a new card via BHN but the hoops that we were required to go thru for the $20 was very frustrating. Replied back from BHN took over 4+ weeks. Just not worth the trouble. Stay clear of BHN if at all possible.
By Steven K.
is very cool
By Achraf S.
DON'T DO IT! They take your money automatically, then reject your order without explanation. I called them and it will take me 10 days to get my money back. They need to adjust their systems to take your money only once your order is approved. Ridiculous.
By Erin S.
