Rula allows for easy connections and…
Rula allows for easy connections and access to therapy sessions!
By H G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Rula allows for easy connections and access to therapy sessions!
By H G.
My issue was never resolved and no one has even responded to my last message
By SARA A.
Response from Rula· May 20, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.
Easy to find help
By MICHAEL M.
Therapy has improved my overall communication with my partner. We both understand how to listen to one another and support each other. Thank you to Mrs. Ybarra for for her great work in helping our relationship.
By Juan G.
Links to join sessions are difficult to find… cancellation policy is so unreasonable that I am extremely mentally ill but about to stop therapy because I can’t afford $100 even when I tell my therapist I have to reschedule. I am sick and you make it worse.
By KATECHEN T.
Response from Rula· May 20, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.
I love my counselor, she is always so great with me and I was lucky to find her.
By Kenneth B.
The worst. I hate Rula and I will tell everyone never to use it.
By SAMANTHA S.
Response from Rula· May 20, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.
When I call in my issues are resolved quickly.
By MASROP O.