Rula always has great customer service
Rula always has great customer service
By KHADIJAH A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Rula always has great customer service
By KHADIJAH A.
Good therapist, thoughtful and dependable.
By MARGO N.
Rula is horrible as a company But my therapist is Phenomenal!
By TRENNELL B.
Response from Rula· May 20, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.
Horrible service. They canceled my appointments, I can't schedule directly with the therapist. They make things so much harder than they need to be.
By HAVEN B.
Response from Rula· May 20, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.
I am so thankful for this nonprofit organization that has helped me find understanding of myself and others behaviors and find peace. I absolutely love my therapist and couldn’t have gotten this far in my journey of healing without her. Shout Out to Dr. Sandra Maness and Rula! Thank you so much for all you do!!
By Sandra S.
Excellent group I used 2 of their therapist one personal n the other for my marriage counseling , they are very very knowledgeable n they work with u at your own pace.. they dedicate their time working with one.. got good results,, Thank you Rula staff
By Kevin
It’s been great!
By ELIJAH A.
Compassionate, helpful, understanding
By SUSANA A.