GREAT
Honestly, it really is a great experience! I love this company, they really care for their customers and they really make sure to get to know you and understand how to help you.
By DANENALYNN G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Honestly, it really is a great experience! I love this company, they really care for their customers and they really make sure to get to know you and understand how to help you.
By DANENALYNN G.
My therapist was amazing. The transition from Path to Rula was a bit messy but otherwise great service.
By JILL S.
Quick, easy appointments and was very helpful
By LETICIA LA F.
My therapist Christianne Arévalo has been a God send. Her great knowledge/expertise, deep commitment to my well-being and support has made a very positive impact in my mental health in so many ways and in the relationships I value. I cant imagine not having her as part of my care team! Thank you Chris!!
By MARIO C.
Don’t know what I’m paying for or why, no itemized invoice.
By ANDREW D.
Response from Rula· May 20, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.
The zoom link was not sent to me for a few appointments making the appointment start late as provider trying to send me link.
By CRYSTAL F.
Response from Rula· May 20, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.
the link you provide my daughter does not work and I can NOT reach customer service. Since I am the one paying the bill, the original account was set up under my name and my daughter's name is somehow either linked or not linked to the account because I can't tell, her name is on the account but it is my email since she is underage.
By EDJ
Response from Rula· May 20, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. We’ll follow up with you directly.
Amazing therapy and easy way of logging into my profile
By Mitchell M.