Great experience getting me in and…
Great experience getting me in and meeting my needs. I love my provider.
By Briana M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Great experience getting me in and meeting my needs. I love my provider.
By Briana M.
Rula is very easy to use and a therapist I started seeing is experienced
By Tonia B.
La atencion fue muy buena y los operadores que me atendieron se preocuparon en resolver todas las dudas y me ayudaron con las citas con la dra
By Juan A.
Rula keeps informed of my appointments in a timely manner.
By Cathy
Mental health is living a blessed and prosperous life. I would recommend this service to people, friends and family.
By Mark Alan N.
Was told multiple times and it os even stated on their website, and TriWest’s portal that they are in network. However after I refused to send them a copy of my military ID because that is illegal, they flipped their response and said they have never been in network with Tricare.
By Carolyn E.
Response from Rula· Aug 3, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
I felt comfortable right away with Katherine. I’m looking forward to our next session.
By Karyn
My first appointment went well with my therapist. I’m hopeful that she’ll get me some struggles I’m undergoing. I felt a connection with her.
By Teri E.