Work to understanding before a fix
Working on understanding issues before resolving them. Explaining it as a process, not just something that you fix. Being patient with a tech issue each time.
By Dustin B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Working on understanding issues before resolving them. Explaining it as a process, not just something that you fix. Being patient with a tech issue each time.
By Dustin B.
I enjoy the process and constant checking of the questions before we see our therapist
By Agatha B.
My therapist is knowledgeable, courteous, supportive, and a good listener. I feel validated, valued and heard. I am grateful for her.
By Ronald P.
super supportive, professional, insightful and non judgemental
By Nicholas M.
Easy to use. Good selection of clinicians.
By Fantasnic
She listened to me and provided me with some suggestions
By AR
She listens
By MariaIsabel H.
Gabbi is absolutely great with my son. Appointments have been easy to make. The sign in is also very user friendly
By Denise