A breathe of fresh air!
I look forward to each meeting, I always have a great experience with my therapist. She is calming, patient and very helpful. I also receive a lot of helpful tips from her, she is the BEST!
By Tesla Club S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
I look forward to each meeting, I always have a great experience with my therapist. She is calming, patient and very helpful. I also receive a lot of helpful tips from her, she is the BEST!
By Tesla Club S.
I had to answer the same questions 4 times on the phone, on 2 online questionnaires, then again on a tablet when I showed up in person, and again in an hour long intake interview. That's 8 times. The therapist seemed not to have seen it, because I had to answer the same questions AGAIN after every session. So unbelievably frustrating.
By Sandy R.
Response from Rula· Jul 16, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
After several attempts with one therapist not showing up I finally connected with another therapist. However, in this heat wave my wi-go was out and I couldn’t contact the therapist and was charged 99 dollars for cancelling. Sort of an unfair scenario. However, it should be ok
By Violet D.
Response from Rula· Jul 16, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
I’ve had such a great support with my therapist, it’s been only a couple sessions but they have helped a lot . I’ve been able to canalized my concerns
By Tundra TRD PRO F.
Dr. Terany is an excellent, compasionate clinician
By gustavo L.
It was easy to learn about the therapists to choose one I felt would match my needs. Connecting with zoom makes setting appointments so much easier when you have a busy schedule if you are working or are a parent.
By Heather B.
April is the best, she is so sweet and caring.
By Frankie
Thank you for help me,
By Yesenia G.