I Received A Perfect Match in my Therapist!
I received the perfect match in a therapist, received an appointment quickly, and I look very forward to my next session!
By Adrienne B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
I received the perfect match in a therapist, received an appointment quickly, and I look very forward to my next session!
By Adrienne B.
Rula was very easy to use. Found a therapist with the background and specialist in the areas we needed. Communication was great. Highly recommend.
By Corrin B.
By showing that they care about one life and are interested in overcoming one monster. Whatever their monster may be. I felt welcomed in such a polite manner.
By Alex
This has been a positive experience for me. I feel like my provider has allowed me to explore and has offered positive insight. I would highly recommend.
By Alisa W.
Very responsive to concerns, excellent appointment availability and consistency
By Leilla J.
Customer service is excellent. They make sure you’re heard and placed with the therapist that best fits you. I have an incredible therapist that has been truly helping so much
By Jasmine L.
My appointments that I set with the therapist were not logged in the portal. I also couldn’t find any history of appts with my previous therapist. I tried to find info on her but couldn’t.
By Erica
Response from Rula· Aug 5, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
The therapist assigned to me is Karina Digregorio - I was so lucky for that assignment. I found Karina to be an excellent listener. She asked some questions which showed her attentiveness and then she would provide suggestions and her thoughts, always encouraging honesty and reality in situations that I presented for discussion. She was always engaged and provided points for discussion that I hadn't thought of and needed for me to regain confidence in how to deal with the dilemma's in my life.
By Merlyn R.