Choice of Excellent counselors and times
Choice of counselors and times. Found a really helpful counselor to help me through some really difficult times! Highly recommend.
By Karen L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Choice of counselors and times. Found a really helpful counselor to help me through some really difficult times! Highly recommend.
By Karen L.
Easy scheduling. Lots of appointment times. Booked appointments for me for future weeks. Typically it’s a struggle to get appointments and more than once a month with most health systems.
By MEGHAN H.
Gave my Therapist Brian Byerly 6 different chances of appointments. He was late to every one and only successfully appeared for 1 out of 6 interviews. I'll continue to spiral thanks for nothing.
By Brandon L.
Response from Rula· Oct 9, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Easy to use website and the therapist is understanding and nice.
By Leroyna J.
Rich is very intelligent, kind, and helpful.
By Mark G.
The psicologists are so kind and respectful, also is really comfortable talking to them, they understand your process and work together with you about your problems. The insurance cover all, so I am not worried about the money, the service is really good. I don't have any doubt.
By Nathalia R.
Rula has improved. The representatives are polite, cordial, my present therapist is very gregarious and open-minded. DINO listens to my issues and helps guide me to a better state of mind.
By Tom
This portal has literally saved my life. Being able to connect with my therapist in a setting that is safe and comfortable has made it incredibly easy for me to discuss a treatment plan and help soften my anxiety. The appointment scheduling is easy and so is adjusting appointments like cancellations and rescheduling. The portal also accepts my health insurance which makes it easy to stay on track with appointments and my treatment plan.
By Giovanna J.