I am really happy with my therapist
I am really happy with my therapist. Jason is really great at making folks feel comfortable.
By Mia and J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
I am really happy with my therapist. Jason is really great at making folks feel comfortable.
By Mia and J.
It is very easy to find a therapist. Their bio is listed there and you can see their availability and hours as well. It's so easy to connect with someone
By Christopher W.
Giving me the tools I need to get through a tough time
By Paul A.
Very user friendly!!
By Scott H.
On my first session I felt comfortable and heard and my provider made me feel that I’m in a safe place.
By Amara N.
Felt listened to and understood.
By Charlie W.
Rula has been a terrible experience from the start! There is no one to talk to directly about or get answers to billing problems, and the billing process is a complete disaster. They just charge your credit cards no explanations or statements! If you’re not paying attention you will be over charged but since I work in medical billing, I was able to spot the mistakes right away, and as a result of their excessive billing tactics, I stopped using their services. I would never, ever suggest them!
By Shelby
Response from Rula· Nov 6, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Therapists are high quality and patient with kids.
By Sindy W.