Emails about how to schedule…
Emails about how to schedule appointments are very helpful, Also the process to select the provider was very easy,
By Beatriz R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Emails about how to schedule appointments are very helpful, Also the process to select the provider was very easy,
By Beatriz R.
My therapist has helpful information and I like that they push me to face my issues.
By aibytes
It's been many years since I have sought counseling. The first thing that impressed me was the fact that she called ahead of the scheduled interview time to introduce herself. Once our actual meeting time was scheduled, she was punctual, attentive and empathetic to my needs. It felt like I was talking to an old friend who was imparting lots of wisdom.
By Regina M.
I was paired with a rather troubling therapist who came in with her own agenda, ignoring my concerns and encouraging me to act in ways I expressed were harmful to me, had trouble understanding my clear words and felt disconnected.
By Cynthia C.
Response from Rula· Nov 11, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Great datebase to find the right therapist! They did a very good job matching me with the right professional
By Sharon
We had our first meeting with Sonia Becerra, and my daughter was more comfortable and open with her than she has been with other counselors with many more years of experience. Sonia was friendly, funny, open, honest and empathetic to my daughter’s concerns. She and I look forward to speaking with her in the future. I have also referred her to my friend for her daughters.
By Liisa D.
I've only just begun, but things seem to be off to a great start. I feel heard, and like what I'm going through matters, and together we will find the best solutions for me.
By Cindy S.
The process of finding an available provider within network of my insurance was quick and easy. I was able to book an appointment within days.
By Marjorie