Love my new therapist!
Love my new therapist!
By Nicole S.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Love my new therapist!
By Nicole S.
Rula should change the verification process when patients need to log in. The link Rula sends to the email takes 5-10 minutes on the receiving end and one time even expired on me and I needed to go through the process a second time. Please think about adding a text option for quicker log in verification.
By Anthony F.
Response from Rula· Jan 4, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Great therapist. Very convenient scheduling.
By JDay
helping me how to improve better
By Devin
This meeting was the first one I actually made a break through of understanding the incident and my partner
By Cheryl B.
There was an almost instant response when I sought emotional aid from my primary care physician. Within 24 hours a Rula representative made contact. A quickly arranged Zoom meeting was set for December 9th. My Rula therapist could not have been kinder and more helpful with my issue resolution. After just three meetings my anxiety seems to be resolved. I’m also comforted knowing that future meetings can be easily arranged.
By Susan S.
I truly have been growing and learning so much from my new therapist. I feel like I am taking steps to help myself to get strong with the help Kenya Taylor. I love her approach to gently showing me how to continue to grow, learn and deal with my anxiety. I am very appreciative of all the appointments I have been able to see a difference in myself. Hoping to continue to see changes in my mind to help me cope with so many issues I know I had not dealt with.
By Susana R.
The therapist is amazing. The only thing about it is the connection sometimes wasn’t the best.
By Rebekah L.