great app highly approve
great app highly approve
By Allan C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
great app highly approve
By Allan C.
Easy to schedule, excellent experience overall.
By Rico
She really listens and has right on advice!
By customer
Very easy site to use! get your insurance verified easily - then look through the profiles and choose and book the type of therapy you are interested in. I found a great therapist for myself I have been seeing for about 6 months- I also booked a meds management dr. for a friend. Excellent customer service on RULA-great experience!
By Carolyne C.
I was very nervous about my first appointment, but after meeting my therapist, I’m glad I did it and I’m going back to her
By Scott G.
So I dont know how you guys think that this is helping people. Insurance prices are through the roof. For a 36 y/o male that is extremely healthy with no preexisting issues the lowest quote monthly was $836. Once I have Insurance i still have to pay a copay, which will run me anywhere fron $15- $50. Without Insurance Rula is charging me $150 per 60min therapy session and $225 for psychiatrist session!! If I do one session a week thats $600 a month!! What regular working American can afford that???!!!! I have severe depression already and the fact that I need therapy and cant afford it just makes my depression that much worse. It crazy how a company can claim that they are here to help you but only cause more stress, depression and anxiety for me!!! Thats not ok!! I guess only Wealthy people can get mental health...no one worries about the ones that cant and that wrong! You guys should be ashamed!!!!
By Angel
Response from Rula· Sep 23, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Really good
By Gabriela M.
Sherri has been very helpful for me & she is easy to talk to
By Celina G.