Everyone and everything was smooth….
Everyone and everything was smooth transition from chatting with the counselor to setting up the appointments
By Christopher J.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Everyone and everything was smooth transition from chatting with the counselor to setting up the appointments
By Christopher J.
I found it easy to schedule online with Rula and I’m thankful I didn’t have to call anyone to do it. I love that I was auto scheduled for future weeks. That is one less task I have to remember to do and it helps that they were scheduled same day and time so it will be easier for me to remember. Routines help me. I appreciated getting a reminder email with the zoom link one hour before my sessions started so it was near the top of my emails and I didn’t have to go hunting for it. The whole process was the easiest I’ve experienced with initiating mental health treatment. Normally I have a lot of anxiety and procrastination around it so it was a huge relief to not have to go through all that with Rula.
By Lozza
It was a pleasure meeting with Sonia and looking forward to work with her in the future.
By NORA G.
If I could afford to continue to pay out of pocket, I'd never leave. Amanda was amazing -- so helpful, and relatable, and really helped me.
By Sasha V.
I was hesitant to try EAP again because the previous attempts didn't go well at all. After speaking to our benefits team I decided to give this new system a chance & I'm glad I did. The process has been easy & the communication has been great!
By LaSheryl
From the beginning, I love Rula. So many options and filters to find a good, relatable therapist.
By Kia
The tech crew was very helpful in directing me on the use of RULA software. The counselor I selected was kind, knowledgeable, and thoughtful. This is a good start for me.
By Gail S.
I have had consistent and empowering support using this service for over the last year and my therapist has offered me new tools to navigate my stressors and anxiety.
By Shanti L.