Very easy to coordinate and scheduling…
Very easy to coordinate and scheduling availability is so much more than what our insurance has to offer in person.
By Una M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Very easy to coordinate and scheduling availability is so much more than what our insurance has to offer in person.
By Una M.
The representatives I spoke with were quite knowledgeable and most helpful. I appreciate the courtesy and respect they showed to me in handling my concerns. Thank you .
By Mary A.
I was able to find the perfect match for my personality, cultural background, and current needs. I found my therapist to be insightful, intelligent and she provides a balance of understanding with sufficient challenging techniques to help me grow. I myself am a therapist and find Jennifer to be an excellent clinician .
By Indih
Rula has put me in touch with a wonderful person. I can’t thank you enough. I’m finally going to get the help I need. All thanks to Rula. Would highly recommend
By Laurie P.
Very convenient to set up appointments as a new patuent. Neither of the doctors tnat I saw online did not keep me waiting past my appointment time at all. Great providers that impressed me and made me feel comfortable.
By Nichole
Where is my refund? They charged me $1,500 even though I had insurance. This was 6 months ago and I still have yet to get my money back. Crazy how I went to rula for help and got the opposite. Just want to help others, don’t use this company,
By LION
Response from Rula· Mar 6, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
It’s a scam. Charged $400 even though I have insurance. It is a scam. Just read a review that said they had the same thing happen. Don’t use this company whatever you do.
By Mill A.
Response from Rula· Mar 6, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
It’s been an easy app to use and all my needs have been met so far with finding a therapist
By Amber F.