East to use
East to use, have had a few appointments with my care provider and she is wonderful. Dots with my schedule and am able to keep my appointments without rescheduling.
By Maggie M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
East to use, have had a few appointments with my care provider and she is wonderful. Dots with my schedule and am able to keep my appointments without rescheduling.
By Maggie M.
Terrible experience. They took $150 and did absolutely nothing. Saw Dr Wilmer Lambert with Rula/Optima for a psychological issue. I’m in great health and this was my first online visit with this guy. He tells me he won’t prescribe a simple SSRI anti depressant unless I see a neurologist, though there’s no symptoms to base that decision on. That’s insane. Would not recommend this service, and especially this doctor. They were contracted through Amazon’s Medical Services.
By Thomas S.
Response from Rula· May 6, 2026
We are always working to improve our patient experience at Rula; however, because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Good be better zoom connection lots of loss of good video and audio
By Mike M.
My Therapist is kind attentive and caring. She understands my needs and thoughts.
By Pamela R. L.
My therapist is very easy to talk to. She has also been very accommodating this scheduling.
By ROY
Great experience thus far
By Ciji Alexis J.
Prompt responses and and communication and helpful connection to the appropriate provider.
By Angela
My therapist has helped me tremendously! She's very easy to talk to, and I thoroughly enjoy our conversations. I'm so thankful for Rula thus far.
By SHENTARIA M.