So far so good Therapist was on time
So far so good Therapist was on time, knowledgeable and seemed to have a path forward. Good stuff.
By Martha S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
So far so good Therapist was on time, knowledgeable and seemed to have a path forward. Good stuff.
By Martha S.
Really easy sign up, easy insurance verification and we got a great therapist quickly for couples therapy.. Hopefully the appointments continue to be successful.
By Elizabeth K.
Jason Williams & Rebecca Merli are Excellent. They have helped me. Navigate through this tough time in my life.
By reginald H.
I love Rula!! All of the therapist that I had were awesome! They have seen me cry, yell, sad all the emotions and have given me a smile at the end of every session!!
By Crystal W.
I went to 2 appointments through Rula. Rula encouraged me to add my IEHP secondary insurance and agreed it was a good idea. They proceeded to run the insurance, inform me that after they have identified someone has Medi-Cal they will completely terminate their care without any assistance finding alternative care, and that I was entirely on my own and good luck. When reaching out for assistance I was told "my appointments weren't cancelled yet" and to pretend all was normal until they were.
By Allie W.
Response from Rula· Oct 12, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please send us an email at [email protected] and provide us with the email address and full name linked to your account and we’ll follow up with you directly.
Rula have very professional Therapist.
By Marbellyn
My therapist has been very helpful. Very attentive to our schedules and always keeps me up to date on any changes. She’s awesome!
By Tawnya B.
Rula is easy to use. It is efficient and allows one to set up an account and create a portal, where they can then take a mental health assessment and immediately see those results. In addition, one can book, reschedule and cancel appointments with their provider.
By Lori B.