RubyCar by AvisReviews of rubycar.com

They will sell you a car without confirming whether the car is even working as expected. I purchased a 2020 BMW a few months ago and then it got sent to the repair shop without my knowledge. I inquired about when it will be sent to me, no one could give me an answer. Long story short, I cancelled the purchase but now still don't have a full refund. Stay away, don't say you have been warned. When you do get screwed over by this company, remember this post you read from me.

This is my 2nd car purchased from the online car dealer Rubycar.com. My first car was a 2018 Nissan Altima SR model. Juan Cajigas, a financial advisor, smoothly helped me with the financing without a hiccup. The dealer allowed me 7 days test drive the vehicle and gave me 2 years warrantee with the purchase. During the test drive period, I found a minor mechanical and lighting problem with a dead light bulb and a wheel alignment. Margie Diaz and Ruby-Car paid for the repairing services in full, no question asked. From the excellent experiences on the first purchase, I again bought a 2nd vehicle with the online car dealer Rubycar.com. My 2nd car was a beautiful 2023 Mazda CX-30 Carbon model. Juan Cajigas, a financial advisor, smoothly helped me with the financing without a slightest problem. Came with the purchase, I was also received 7 days test drive and 2 years warrantee concurring with the manufacturer warrantee. During the test drive period, I found a non-performance impact minor scratch on roof top and uncut key. Again, Margie Diaz and Ruby-Car paid for the body services and programming the uncut key in full, no question asked. I have nothing but totally positive and trustworthy experiences with Juan Cajigas, Margie Diaz and Rubycar.com. I will absolutely buy vehicle(s) from this online car dealer again in future. I highly recommend this online car dealer Rubycar.com.

Margie Diaz made this experience go from horrible to amazing with a few phone calls to fix up other peoples mistakes along with constant and consistent communication and even opened up her lines for communication on her days off. Beyond grateful for her.

I would be careful buying from this company. I contacted them regarding a 2023 Tacoma. They won't provide the actual pictures of the vehicle. You can spot on their website that the outside pics are from different showrooms, not of the same car, and the inside pics have gauges showing different fuel levels. They probably reuse the same standard pictures of a fully loaded Tacoma and add one actual pic of the odometer. So, if you think your car will have all the options shown in the pictures, think again. You cannot see the vehicle in person as well. They offer a 7-day refund, but you won't get federal, state, or county taxes (and dealer's fees) back. I am staying away from them.

I'm not a very good place to get a car from I'm still waiting for my license plates haven't got them yet haven't heard from them can't get in contact with them it's really nerve-racking police are trying to tell my car and I pay for it it's really upsetting

Everyone was very helpful, caring and stayed in contact with me to make sure I was taken care of and had all the information I need. It was a very smooth process and I appreciate everyone who went through the process with me.

Lier,thief,con artists, that's the name of My SO CALLED FA,CHRISTIAN LOPEZ,NEVER DEAL WITH HIM OR RUBY CAR,HE LIED ABOUT MY APPROVED APR,PUT FALSE INFORMATION ON MY CREDIT APPLICATION AND SAID OH DNT WORRY WNT CHANGE A THING,WANTED TO CHARGE ME OVER $2461.00 ABOVE ACTUAL PRICE,I HAD DONE MY RESEARCH,WHAT A CROOK,NEVER DO BUSSINES WITH THIS GUY OR RUBYCAR,EVER.BE CAREFUL

Same experience as you've read about. Paid cash for the car. Not sure the pictured car was the same that arrived. Color right ... but it was supposed to have leather seats ... but it doesn't. I purchased it on June 3rd ... got the car June 26th, but the temporary license expired on July 6th. Now I technically can drive the car. Plates and Title still in the abyss of delivery!! Avoid this company!!!