Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
56 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The best Low Cost Kitchen Cabinets at 50% less than big box stores. Fast easy online design and ordering without leaving your house! Samples available & free shipping on select orders. Bathroom Cabinets, Laundry Room Cabinets, Bar Room Cabinets, Office...
RTA Direct (rtadirect.com) has 56 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
56 approved reviews, newest moderated first
RTA was helpful in providing a sample ASAP prior to cabinets shipping. Then I can go shopping for flooring and countertops. Great customer service.
By Mary H.
Response from RTA Direct· Aug 11, 2025
Thank you for your kind words! We’re glad we could get the sample to you quickly and help with your kitchen planning. If you need anything else, don’t hesitate to reach out!
Jared has been super amazing at helping me purchase additional items I've needed for my kitchen. I do suggest speaking to whoever is going to install your cabinets to make triple sure everything works out. 1. Opening of doors so they don't hit the way or another side piece. 2. How to finish the island. 3. Layout changes in case things don't fit. 4. Additional kick boards or sides in case someone cuts wrong!! All in all, I'm super happy with my kitchen!!
By Tracie B.
Response from RTA Direct· Aug 11, 2025
Thank you so much for your detailed feedback and kind words! We’re thrilled that we have been helpful throughout your kitchen project. Your suggestions about coordinating with your installer are SPOT ON and really helpful for future customers. We’re so glad you’re happy with your kitchen and appreciate you sharing your experience!
I love the cabinets. Jared was so helpful and patient with me in choosing the correct cabinets to fit my kitchen layout. The cabinets arrived faster then expected.. unfortunately 2 panels arrived damaged.. Jared executed executive professionalism in getting replacements sent to me in order to finish my install.. I highly recommend Jared and RTA for your cabinets.
By Linda B.
Response from RTA Direct· Aug 11, 2025
Thank you so much for your kind words! We’re glad Jared was able to assist you patiently and professionally, and we appreciate your understanding regarding the damaged panels. It’s great to hear the replacements arrived promptly so you could finish your install. We truly appreciate your recommendation and are here whenever you need us!
The professionalism exemplified by this company is far above most online retailers. It truly was a joy to do business with them and I look forward to using them in the future for any of my cabinet needs.
By Landon
Response from RTA Direct· Aug 11, 2025
Thank you for your wonderful feedback! We’re delighted to hear that our professionalism stood out and made your experience enjoyable. We look forward to assisting you with your future cabinet needs!
Jared did a great job of staying in touch and making sure we got what we needed.
By Robert R.
Response from RTA Direct· Aug 11, 2025
Thank you for your kind words! We’re glad we were able to stay in touch and help make sure you got everything you needed. We appreciate your business!
This site is an amazing opportunity to get quality products at almost wholesale prices. The customer service was excellent as well. I would recommend going through RTA direct over the big box stores.
By S. S.
Response from RTA Direct· Aug 11, 2025
Thank you so much for your wonderful recommendation! We’re thrilled to hear you found quality products and excellent customer service with us. We appreciate your support and look forward to helping you with any future projects!
My Rep. Jared is amazing he’s efficient, knowledgeable, and super nice. When I don’t know he does, can’t wait till the next project to build another dream. 😃 Anthony “Madd Skillz” Bonilla
By Madd S.
Response from RTA Direct· Aug 11, 2025
Thank you so much, Anthony! We’re lucky to have him on the team, and we’re thrilled he could make your experience smooth and enjoyable. Can’t wait to help you build your next dream project—bring it on! 😃
Excellent communication + gorgeous cabinets
By James
Response from RTA Direct· Aug 11, 2025
Thank you so much! We’re thrilled to hear you’re happy with both our communication and the cabinets. We appreciate your support!
