Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 517 reviews with 5 stars · Clear filters
Even though it took longer than normal for my order, it was because of covid. Excellent customer service.
By Jo Ann N.
Response from R.S. Hughes· Oct 27, 2020
Thank you for being understanding of how COVID-19 has affected delivery times. We hope we can continue to get orders to your in a quick and normal timeframe going forward. Thanks for your support Jo Ann.
Called and I immediately got a representative to help me with my order for disposal aprons that I needed to reopen my salon during Covid 19. Very knowledgeable staff and I got my order in a timely fashion. Excellent customer service! I very highly recommend this company.
By Cathy S.
Response from R.S. Hughes· Oct 27, 2020
With Covid, things tend to be tricky. So we try to make our interactions as pleasant and easy as possible. We are glad we were able to assist you during this difficult time! Thanks for your feedback, Cathy!
R.S. Hughes has been great to work with! Their online store allow you to save product references for easy ordering and they provide Material certs every time I request them when ordering. They are fast, easy, and accurate on their orders.
By Jake W.
Response from R.S. Hughes· Oct 27, 2020
Jake, We are glad we have met your expectations! Thank you for your feedback!
They initiated direct, personal contact regarding my order. Marvelous. I am directing my future business to them.
By PopeClaas the S.
Response from R.S. Hughes· Oct 27, 2020
Thanks, PopeClass the Second, we are glad we earned your business!
Great service during this pandemic! Conor always kept me informed on my order status. If items were not available he would suggest similar items.
By Tammy M.
Response from R.S. Hughes· Oct 27, 2020
Conor is very amazing, isn't he? Thank you for your review, Tammy, we appreciate it!
I ordered the tubs and wipes for my cleaning needs. They are great and have saved me so much money for my house cleaning. Great product for great price.
By Theresa E.
Response from R.S. Hughes· Oct 27, 2020
We appreciate you giving us a chance to assist you with your needs Theresa! We are glad you found what you were looking for at such a great price!
Good pricing and delivery on abrasive products in less than case quantities.
By Peter A.
Response from R.S. Hughes· Oct 27, 2020
We find no reason to be abrasive on our pricing of abrasives, especially when a few will do! Thank you for your review, Peter!
very helpful
By Elsa S.
Response from R.S. Hughes· Oct 27, 2020
We find your review very helpful as well, Elsa! Thank you!
