Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 78 reviews with 4 stars · Clear filters
All was fine except that I could not pay with credit card in the web page.
By Juan San M.
Response from R.S. Hughes· Sep 25, 2023
Hello Juan, We apologize you experienced some difficulty navigating our site. We accept a wide range of credit cards for secure and efficient transactions. What error did you receive when attempting to use your card? Thank you, R.S. Hughes Customer Solutions Team
Your site is easy to use and your customer service people are great. Unfortunately, we were unable to get the supplies ordered in a timely fashion - after 5 weeks of waiting, we had to cancel the order.
By Karlie B.
Response from R.S. Hughes· Sep 22, 2023
Hello Karlie, We are glad you were able to navigate our website easily. We apologize your supplies were not able to be delivered on time. We appreciate the feedback. Thank you, R.S. Hughes Customer Solutions Team
Hughes is a good company and easy to conduct business with. Makes my job easier.
By Jason
Response from R.S. Hughes· Sep 22, 2023
Our goal is to make your job easier, thanks for the feedback Jason. R.S. Hughes Customer Support Team
Quality product and great service!
By KD
Response from R.S. Hughes· Sep 22, 2023
Glad to hear it, thanks for your business and taking the time to leave us a review. R.S. Hughes Customer Support Team
In side sales is great and very helpful. I do like the online ordering process better than ordering over the phone or with the outside sales rep.
By Dawn
Response from R.S. Hughes· Sep 21, 2023
Thanks for that feedback Dawn, we're always working to make things easier for our customers. We appreciate you taking time to review us! R.S. Hughes Customer Support Team
The service provided was excellent, but the price was still a bit high. I enjoy working with you guys, I will most likely search you guys out before going elsewhere.
By David
Response from R.S. Hughes· Sep 21, 2023
Thanks David, we appreciate you reviewing us and your continued business. R.S. Hughes Customer Support Team
I order from RS Hughes because of the customer service. They are always willing to work with us in finding the right product and getting me the best price possible. Thank you for their team.
By Chris - happy C.
Response from R.S. Hughes· Sep 21, 2023
Thanks Chris, we're glad to hear we're meeting your needs. We're grateful for your business. R.S. Hughes Customer Support Team
web site is pretty easy to use.
By suzette
Response from R.S. Hughes· Sep 21, 2023
Thanks Suzette, glad you're able to use the site to get what you need.
