Unique watch and good quality
Unique watch and good quality
By Nemo
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
423 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Designed for life in the fast lane, speed up your daily performance with the RS Chrono range. Utilising advanced technology these high power timepieces push boundaries with unrivalled innovative features, cutting edge materials and stylish aesthetics.
RS Chrono (rschrono.com) has 423 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
423 approved reviews, newest moderated first
Unique watch and good quality
By Nemo
Hello Team, I have ordered a watch, Here’s my Order no. RS#17434. Nobody is responding to emails regarding the delivery. There should be some way or the other where we can contact the team. Please look into it.
By Avanthi B.
Product recieved as expected but when we changed our mind on the color and wanted to return the product, one was supposed to contact customer service by email for return instructions, which we did several times with zero response. No comments to wether the product was good or not but this is not a serious company not having any customer service available and I don’t recommend to do business with them.
By Kastrand
Where to begin. It's been a long time since I ordered a watch. Never received any tracking number nor communication through their customer services. I've tried multiple times to reach out and contact the company but never received a response. After my review here, I got a response finally but even after that they have not helped to either reship or refund me. Do not order from this company, in my opinion this company is a scam with absolute no communication and methods of reaching out to them. My order number is #14684
By Fatima
Order ref: RS#16695 I have emailed them 3 times and have yet to get a single reply that wasn’t automated. My son saved up and bought a watch for himself, it took weeks to be delivered (no response to my email asking where it was) and then the strap was damaged when it arrived (no response to my emails about this). Posting on here in the hope that I can get some kind of response from them.
By Alex W.
Response from RS Chrono· Dec 13, 2023
Hi Alex, We are truly sorry for the delay in responding to your emails and the issues with your son's watch. Unfortunately, our email ticketing system has been experiencing problems, causing our responses to not be delivered, unbeknownst to us. We apologize for letting this issue escalate to the point of a negative review. At RS Chrono, customer satisfaction is paramount. To address your concern, we are processing a replacement strap to be sent out promptly. We hope this resolution will meet your expectations and that your son enjoys his watch. We will be in touch again via email when the replacement strap arrives to make sure your Son is satisfied with the resolution. Thank you for your patience and understanding. Best regards, RS Chrono
I got so many compliments and looks while wearing this watch. Got me through boring lectures at school. Shipping is quite accurate, they gave the watch under the ETA.
By Ijay N.
Very good collection of watches and gyno watches are just magnificent
By Bhawishya P.
They said that delivery is free and i had to pay extra money at doorstep for receiving the parcel. And when contacted there's is no reply from their side clearly they don't care after the product is sold.
By Soham C.