Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
423 reviews
RS ChronoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Designed for life in the fast lane, speed up your daily performance with the RS Chrono range. Utilising advanced technology these high power timepieces push boundaries with unrivalled innovative features, cutting edge materials and stylish aesthetics.
RS Chrono (rschrono.com) has 423 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 307 reviews with 5 stars · Clear filters
received my watch within a few days, the design is really nice and high quality. got already a few questions from my friends where i'd got it. if you are a car lover like me, you should threat yourself and get one aswel!
By Robin T.
The time of arrival and quality of watch both were perfect.
By Rudransh P.
The watch is amazing!!!! The quality of the watch and strap all are top notch. But after sometime there was bubbling on the paintwork of the watch. I contacted the team on Instagram and replied immediately! They helped me out and sent me a replacement right away!!
By Jaydon B.
Watch was given to me in perfect condition packaging is extremely nice I bought the Petronas E63 S GYRO this is just overall way better than Magnus Watch which I had
By Abdulbasit H.
It was amazing, had an issue and they sent me a replacement straight away.
By Theo P.
Free delivery with free tracking, daily updates and got here to British Colombia, Canada in 12 days! This watch is beautiful, and I am already getting compliments! Plus it’s a one of 500 and the same price as the rest 👍🏻 I would 100% recommend 👌🏻
By Dontmindme
The watch looks very awesome the shipping was very long and behind the watch there was some rust but still a good watch its not a scam
By Aidan Rajeev B.
Response from RS Chrono· Jan 27, 2025
Hi Aidan, Thank you for taking the time to share your feedback and for your kind comments about our designs. We’re truly concerned to hear that you’ve noticed rust behind your watch, as this is something we’ve never experienced or encountered before. Our timepieces are crafted with high-quality materials, including stainless steel, to ensure durability and longevity. Could you please reach out to our support team at [email protected] with images of the issue? We’d love the opportunity to look into this for you and resolve it as quickly as possible. Best regards, Amy RS Chrono
Watches are great, I am using and as well gifted to my nephew. I placed an order of 5 watches and requested 2 to be returned . They sent the details of shipment return. I sent via DHL but DHL didn't deliver and details I sent to customer service team of RS Chrono. Due to holiday period of December there was a delay. But Customer Service responded back and refunded return orders.
By Manjunath
Response from RS Chrono· Jan 7, 2025
Hi Manjunath, Thank you for being such a loyal customer and for sharing your feedback. We’re very sorry to hear about the difficulties you’ve faced with your return—this is not the experience we want any of our customers to have, especially someone who has supported us by making multiple purchases. As we’ve discussed over email, our returns address has not changed for many years, and it’s very strange that DHL is unable to locate it. After checking with our logistics team, we can also confirm that no contact efforts have been made from DHL to resolve this issue, which is frustrating for us as much as it must be for you. To make things right, we’ve already processed a refund for the returned items even though they haven’t reached us. If there was anything more we could do on our end to claim the unfulfilled returns postage with DHL, we absolutely would, but as the customer who purchased the postage, it will require your details to file a claim with them. We strongly recommend following up with DHL to address this, and we’re happy to provide any additional documentation or support you may need to get this money reimbursed to you. Once again, we sincerely apologise for this situation. Best regards, Amy
