Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Rover.com | Pet SittingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 29,685 reviews with 5 stars · Clear filters
We found Rover when our work schedules unexpectedly changed and needed someone to check on our pup midday. The app was super easy to use and we were able to search available sitters and even schedule meet and greets with our top choices. Our sitter has been amazing. She quickly formed a bond with our dog and we would highly recommend her (Risa) as well as the rover app!!!’
By Wendy
My first experience with Rover has been good. I appreciated interviewing my pet sitters prior to hiring one. The only criticism that I would offer, is my pet sitter didn't know my dates of being gone when she came over to go over things prior to us leaving since it had been a few weeks since the meet and greet. I'm not sure Rovers' follow-up procedures, but I would think that an email confirmation would be appropriate for both parties. Other than that, I highly recommend Rover.
By Holly W.
Response from Rover.com | Pet Sitting· May 30, 2025
Hi Holly, we're glad to hear that your overall experience with Rover has been positive, and we wanted to thank you for taking the time to provide us with your feedback. We’re constantly looking for ways to make Rover better than ever, and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889, and we’d be happy to help. -Brittney
I have used Rover sitters around a dozen times and have had uniformly good service. All of the sitters I've had communicated well and expressed a caring attitude for my cats. The photo documentation is reassuring. I have no reason to use anyone else to care for my cats.
By Nicholas A.
Booking on line was very easy. Options were there for in home versus pet sitting away. I was able to find a last minute pet sitter even though it was on a holiday weekend. Cost was transparent. The person who came was responsible, great with dogs, a good communicator.
By Sharon
I trust the people that care for my dog and I am grateful for your service as my travel plans would be sorely limited.
By Susan O.
I used this site already 2x due to my travels and it was a good and positive experience. My cats returned home just fine. Would recommend to everyone who needs pet sitter.
By Ivana
Easy tu use, reliable service, no issues
By Craig
Our caregiver made the experience great. She was kind, attentive, and diligent. The app was also helpful in keeping me informed.
By JL
