I had issues when trying to leave a tip…
I had issues when trying to leave a tip that was outside the preset amounts.
By Paul
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
I had issues when trying to leave a tip that was outside the preset amounts.
By Paul
Lo he usado con dos perros. Es una app sencilla y ofrece bastante información y ubicación sobre los cuidadores, además de tener una red amplia. El precio de comisión me parece alto y es por ese motivo por el que no otorgo la quinta estrella.
By Miriam
Response from Rover.com | Pet Sitting· Apr 26, 2024
Hola Miriam, Gracias por compartir la experiencia en la plataforma de Rover. Te hemos enviado un correo electrónico para darte más información sobre nuestra tarifa de servicio. No dudes en contactarnos por teléfono +34 910 78 07 83 o por email [email protected] o chat rover.com/help. Un saludo cordial, Lies V.
My experience with Rover is due to the wonderful, caring sitter we had to take care of our pups - Tammy N. in Haverhill, MA. I will continue to have Tammy take care of my pups for any future trips we take. Thank you.
By LindaJo
Very useful. Easy to use
By Deborah D.
Response from Rover.com | Pet Sitting· Apr 26, 2024
Hi Deborah, Thank you sincerely for your positive feedback and for choosing Rover. All the best, Elbryan
Application très bien. 2 bémols : les demandes en attente que l on ne peut pas supprimer Et les numéros de tel ou un appel masque sur l appli serait bien utile
By Mme CHARLES B.
Response from Rover.com | Pet Sitting· Apr 24, 2024
Bonjour Barbara, nous vous remercions pour vos retours positifs et votre engagement dans notre communauté. Nous prenons note de vos suggestions concernant la gestion des demandes en attente et l'intégration de numéros de téléphone masqués. Votre retour est précieux pour nous améliorer. Nous vous avons envoyé un e-mail. Si vous avez d'autres questions, n'hésitez pas à nous répondre à cet e-mail ou à contacter notre équipe via l'adresse [email protected], le chat sur https://aide-fr.rover.com/ ou par téléphone au +33 805 11 87 47. Cordialement, Fabien.
The platform and services worked well. The workflows with reservations seem to be happy path only and had to contact customer support for a failed reservation. The absolute number of pointless marketing emails the site generates is annoying. 3-4 emails a day is just too much
By Vee
Laure was wonderful. My only complaint is that Rover charges another 60% for my second pups and the pet sitter is basically doing the same work.paying $29 plus fees for two little dogs for a 1/2 hour walk is overpriced. And then the customer is also pressured to give a tip.
By Patti
I got recommended by another user. I used it once and it was easy and my dog sitter was very trustworthy with good communication skills. She was able to provide every single thing that she did with my dog and followed all the rules that I asked. The only concern was that I got the referral from my friend that recommended me and it didn’t work/ her link didn’t take me to use the $20 even though it was my first time signing up. I wish they give out promo code for the referrals. But over all I’m satisfied with this system and I’m definitely asking the dog sitter again!
By Miyu
Response from Rover.com | Pet Sitting· Apr 22, 2024
Hi Miyu, thank you for taking the time to leave a review. We're sorry about the issues with your promo code. Our 24/7 Support team is always willing to help with issues like this and can be reached at 888-453-7889.