Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Rover.com | Pet SittingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
The communication between the sitter, the photos and videos that were sent. I very much appreciated knowing my pet was being well taken care of. What I didn't like was the difficulty trying to get connected when I was away. I did get the issue resolved but it was frustrating.
By Gael
I found a good person to watch my dog when I'm on vacation.
By Christopher
Da la oportunidad de encontrar a la persona que necesitas. Las comisiones son caras
By Anna
Response from Rover.com | Pet Sitting· Jun 5, 2024
Hola Anna, gracias por tu opinión. Las comisiones de Rover sirven para mantener la app funcional, y son necesarias para ofrecer servicios adicionales como la garantía de Rover. Ten en cuenta que para los dueños estas comisiones nunca superan los 49 euros. Un saludo, Gianmarco
We were new to the area and needed a cat sitter so I googled and found Rover. I reached out to someone that had good reviews and chatted through the app then met in person for a meet and greet with us and our cat. She did such a great job! The app is fairly easy to use although when I just want to send a message to my sitter I have to go through a couple of screens to find where that is. Also, when I needed to talk about bookimg again I had to do rebook but I had questions for her that I couldn't find a way to ask ahead of time. I had to book. It isn't easy to switch pets while booking either. We had 2 cats in the system and needed to change the booking from one cat to the other. Our sitter was able to do that from her side but I couldn't switch it. I do like that messages come through text and I don't have to open the app to get an update. I also live the pee, poop meal notations. I love the pictures too. Overall great experience with Rover and our cat sitter.
By BCW
It was too complicated to leave a tip. Took me several tries and had to contact you to get it finished.
By Sandra
The app is very easy to use. Just recently I had some issues trying to add a tip and the app was lagging, taking awhile to load. Those issues aren’t very common
By Sarah
Rover works pretty well. We've found a couple of very good dog sitters through them. The website can be a little confusing sometimes. For instance I could not figure out a way to update the care instructions with our last time around. I would use Rover again though.
By RMP
This app gives me opportunity to review service in my area with ease. My first pick last year did not work because the owners place was to small. The second attempt to place my puppy was the best so far.
By Patricia Y.
