Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Rover.com | Pet SittingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,912 reviews with 4 stars · Clear filters
Rover was great at establishing where in my community I could look for dogsitting resources. However, the website/interface is neither simple nor intuitive; I needed several prompts from a vendor on the system to get the reservation made properly.
By Kathy
I’ve never had a problem with Rover
By customer
Easy to use Rover
By MK
Thanks to Rover we found a good Dog Sitter for our needs.
By Roger H.
Lots of info about sitters and they are background checked. It was also nice for once to just use a contract through a service than worry about a friend.
By Stacy
The walkers I have connected with on Rover have been consistently caring professional and skilled at handling even difficult pups like my highly dog reactive Greyhound. I would like to tip any amount I feel the walker deserves but am limited by the site’s tip restrictions. When I used the walker’s own email add to give a higher tip I was admonished for it. I don’t understand why this would be so. Pls consider allowing owners to tip whatever amount they choose to give Regards Abby
By Abby
Easy to make the appointments, communication was optimal. I’m so happy and satisfy with the service. The app is works great even for people that are not internet genius. Easy to use and super affordable.
By Limarie
Friendly, courteous people at all levels, from petsitters to support team. The company seems to have good systems in place to keep communications open. Our sitter was welcoming and provided regular picture and text updates. We contacted the support team when we were getting set up, and they were also attentive to following up. I would use them again.
By Bruce
