Rover.com | Pet SittingReviews of rover.com

This is a wonderful service! I would definitely use it again. I will say my dog walker was very friendly and good with my dogs. However, she seemed very scatter brained and couldn't remember simple instructions. I would not use her again but would definitely use Rover and vet my next walker a little better.

It was nice that I received pictures from Dina who checked in on my pup. However her times weren’t accurate with real time.

With a name like Rover, I had to guess that providers would offer services to cat owners. There are quite a few, some providers specialize in cats. Rover provides calendar updates for the provider I use, and issue links to a newsletter on cat issues, but they send too many e-mails I am uninterested in. Rover doesn’t state upfront what fees they charge the user for booking, and they collect the fees and rates ahead of time; they pay the provider a few days after completion of the booking. After the first usage of a provider, there was no request to review subsequent usage. I only found out by accident when trying to find another provider (my previous provider was unavailable for the period I need someone to tend my cat’s needs) that I could still review the previous provider’s second term as well as leave a tip.

I've had several great experiences with pet sitters on Rover! Great people and my pets were safe. This last time we had to change our reservation one day before it started but the sitter was unethical and charged us anyway (even though she had a 1 day cancel policy). Despite THAT sitter being a jerk, our dogs were safe and happy and ROVER refunded most of the charge for incomplete visits AND refunded her tip. Ask about cancelation policies and always do the details IN the ROVER APP messaging rather than personal text or in person. This keeps everyone on the same page! Rover is great!

The experience with dogs and caring nature that was given to our pup gave us a sense that he was in good hands while we were away. We appreciate the updates and pictures that were sent. It allowed us to focus on our travel and not worry about our lil 4-legged guy. A little costly, but worth it.

Great communication, my Rover was prompt and had great rapport with my dog! I could tell that she loved dogs and genuinely wanted to do a good job. Pets are family and she seemed to get that.

The pet sitter was excellent. The experience was excellent. The Sign-up / log in was a bit of a struggle for me.

My pet sitter was great. The company not so.